Meetings & Conferences Assistant
Job information
Division/Unit: Services / Travel Accommodation & Conferences
Contract type: Permanent
Start date: 06.01.2025 or ASAP
Application deadline: 22.11.2024
Main goal
Support the organisation of meetings and small events with a dedicated focus on service quality, guest experience and cost efficiency, while maintaining a solution-oriented approach.
Key responsibilities
Accommodation and facilities coordination
- Liaising with internal clients to understand and fulfil logistical needs for various UEFA-organised meetings and conferences.
- Coordinating the reservation of accommodation and meeting facilities, including arrangements for technical equipment, catering, and transportation to meet event requirements.
Event execution and on-site presence
- Attending meetings and conferences on-site as needed to oversee logistics, ensuring smooth and efficient event execution.
Partner and supplier relations
- Maintaining professional relationships with UEFA partners and suppliers, including hotels, restaurants, transportation providers and other vendors, ensuring high service standards and cost-effective solutions.
- Negotiating terms with suppliers to secure favourable agreements for UEFA.
Database management and reporting
- Establishing and maintaining the hotel team's database and statistics, ensuring that the information is accurate and up-to-date for informed decision-making.
Coordination of guided tours
- Coordinating requests for guided tours of the UEFA campus and liaising with reception staff to organise badges, refreshments and access to designated areas, and ensuiring overall tour experience.
Requirements
Experience:
- Up to 3 years of experience in the hotel/tourism industry or similar
Education:
- Bachelor's in tourism, hospitality or similar
Languages:
- English / Advanced
- French / Advanced
- Knowledge of any European languages would be an asset
Other requirements:
- Service-oriented and solution-focused approach
- Proven ability to work effectively both independently and collaboratively across units
- Excellent interpersonal skills, with the ability to communicate effectively across diverse cultures and with a wide range of clients
- Skilled in prioritising workload to meet deadlines
- Strong organisational skills
- Solid understanding of the event, hotel, and travel industries
- Comfortable working with figures and data
Place of work
Rte de Genève 46
1260 Nyon