Senior Delivery Manager in Pharma
305 King St W
Suite 1100
Kitchener, ON N2G 1B9
Canada
Senior Delivery Manager in Pharma Description
We are looking for a Senior Delivery Manager to strengthen our Team and drive end-to-end client projects for one of our key Life Science Clients, cooperating closely with our Account Managers and Business Development.
To be successful in this role, you must be able to engage people, working fully autonomously, build your own strategy aligned to EPAM strategy and goals.
Are you ready to solve complex problems, drive solutions and deal with all kinds of challenges outside of your comfort zone? Do you have a strong technical background matched with managerial skills? Do you consider yourself a team player, ready to cooperate with experts all over the world?
Then you’re the perfect candidate to join our team in Switzerland, where you can contribute with engineering and leadership excellence to both our client projects and your peers at EPAM.
Responsibilities
- Be responsible for the end-to-end client delivery from initiation through the whole life cycle; ensuring projects/programs are delivered successfully and in line with EPAM processes
- Manage client relationship, expectations, represent delivery on governance level
- Address client issues, identify and manage engagement risks
- Co-ordinate the preparation of client proposals and statements of work
- Run multiple streams of activities and coordinate with client groups in various stages of the lifecycle
- Be accountable for delivery in all aspects – financial, sourcing, implementation and business as well as regulatory requirements
- Cooperate with your peers, delivery partners, technology consultants, account managers and solution architects
- Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance experts to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag serious issues early
- Participate in business development for existing clients and new prospects. Understand client needs, continuously identifying new opportunities and drive growth of the accounts you are associated with
- Lead and represent delivery in sales and presales activities until contracting and beyond
- Share knowledge and best practices within the organization and with clients
Requirements
- 8+ years of experience in Pharma industry, with good understanding of Generics business model in Pharma
- Experience working with cloud and data platforms preferably in Life Sciences
- Experience working with AI/ML solutions, understanding the application of AI in Life Science
- Deep understanding and hands-on experience with Software Development Life Cycle, and various methodologies, experience with both Agile and Waterfall delivery models
- Hands-on experience delivering complex projects, managing client stakeholders on all levels and successfully driving IT services engagements
- Ability to establish solid working relationships with clients, plus the ability to work effectively as a member of a dynamic, dispersed virtual team and to meet deadlines
- Excellent communication, presentation and planning skills
- Exceptional organizational, leadership and stakeholder management skills
- Fluent German and English
Nice to have
- Solid understanding of Digital Health Ecosystems
- Understanding of implementing GxP compliant solutions
- Experience working in consulting or outsourcing Account/Delivery/Project Management
We offer
- EPAM Employee Stock Purchase Plan (ESPP)
- Enhanced parental leave
- Extended pension plan
- Daily sickness allowance insurance
- Employee assistance program
- Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
- *All benefits and perks are subject to certain eligibility requirements
• Please note that any offers will be subject to appropriate background checks
• We do not accept CVs from recruiting or staffing agencies
• For this position, we are able to consider applications from the following:
- - Swiss nationals
- - EU/EFTA nationals
- - Third-country nationals based in Switzerland with an appropriate work permit
- - Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits
