Customer Service Representative
For one of our clients, an international company, we are looking for a
Customer Service Representative
Mission:
Accountable for providing efficient support to current and prospective customers, as well as giving administrative assistance to the sales and technical service functions. The incumbent handles customer enquiries, orders, manages and archives transactional records, supplies product information, both internally and externally, such as requests for merchandise, claims for lost or damaged goods, incorrect billing and unsatisfactory services rendered, etc.
The incumbent will provide full support on specific projects and/or complete reports regarding order book. He/she will work proactively to provide feedback, identify areas of improvement and business opportunities
- Participate in records keeping, archiving, and transactional audits
- Adheres to and follows Company policies and procedures and applies function related SOX requirements and use tools such as Agile and Oracle.
- English, French + ideally a third language (Spanish/Arabic)
Date de création : 04.03.2024
Si ce poste vous intéresse et que vous correspondez parfaitement au profil recherché,
envoyez au plus vite votre CV à Star(t) Emploi SA
qui le traitera dans les meilleurs délais en toute confidentialité.
Toutes nos offres sont ouvertes sans distinction, aux femmes comme aux hommes.
