Assistant Manager, Customer Development
Assistant Manager, Customer Development
Your Job
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
Role Overview & Primary Accountabilities:
Budget and Target – Manage the allocated Trade Fund to achieve the Gross Sales Target set out for customer for the year through effective business planning and identifying growth pillars.
Customer Relationship Management – Manage company’s relationship with assigned customers with an emphasis on developing new business opportunities. Establish strategic, cross-functional relationships and regular dialogue with key stakeholders.
Business Planning and Review – Engage with key retailer stakeholders and conduct regular business reviews & joint business planning sessions. Responsible for developing and leading business presentations.
Strategic Business Planning – Develop and implement customers’ business plans in alignment with the company strategic Sales, Marketing and Trade Category Plans. To work closely with retailers’ on executing business strategy. Coordinate with Trade Marketing/ Marketing on integrating brand plans with customer sales campaigns to maximise synergistic efforts.
Promotions – Initiate, develop, execute and evaluate account-specific promotion strategies and activities with assigned customers according to annual sales, marketing, category, and innovation plans. Consistent application of business management and analysis tools (e.g. MAPP, PTCS) to support total responsibility for assigned Trade Promotion Funds.
The incumbent will be responsible for the development, analysis, implementation and management of the customer and promotional plans that best achieve volume and NSV budgets by product and customer.
Channel / Customer Profitability Management – Conduct regular ROI analysis (Baseline vs. Incremental) via effective use of available retailer and internal data, and SAP systems/tools to optimize trade investment strategies.
DPSM Management – Ensure speed to market of new launches. Track and improve Distribution, Pricing, Shelving and Merchandising levers in key customer. Ensure in-market priorities identified by company are achieved.
Forecasting: Accountable for accurate inputs into forecast system and utilisation of account replenishing contacts, to assist the Trade Marketing and Demand Planning team in developing accurate sales forecasts for assigned customers.
Finance & Compliance: Accountable for close follow up of claims and making accruals for trade expenses in SAP system in an accurate, compliant and timely manner. Ensure disputes with retailers are followed up closely on a monthly basis.
Administrative Support: Render day-to-day support to line managers where necessary. Tasks include but not limited to product listings, new account creation, channel de-conflicting, project management, resolving credit issues and accruals/claims etc.
About Us
Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
Led by Purpose. Driven by You.
About You
You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:
Essential Requirements
Strong sales and negotiation skills.
Sound product knowledge – KCSG and competitors.
Strong financial management skills.
High analytical
Attention to detail
Future foresight whilst delivering today
Budgeting and forecasting skills.
Knowledge and implementation of trading terms and their relationship to a successful business proposal.
Knowledge of the Grocery and Modern Trade channels.
Highly developed oral and written communication skills.
Understanding of, and competence with, computer software such as Outlook, Microsoft suite of products, as well as systems such as SAP, PTCS.
Experience dealing with Modern Trade retailers
Understanding of the levers that drive Modern Trade sales
Understanding the route to consumer for retailers
Strong project management capabilities
A minimum of Bachelor’s degree
Work experience of at least 2 years (preferably in FMCG, retailer, or technology/e-commerce background)
Location: Singapore
Total Benefits
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.
No Relocation:
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
Standort
Singapore UE Square
