Travel Claims Associate

Entry Level

Gurgaon, IN

Customer Services & Claims

Allianz Partners

AWP Assistance India Private Limited

Full-Time

Not applicable

Permanent

55614

Non-Executive

Travel Claims Associate

POSITION SUMMARY

As a Associate for the Insurance Claim Settlement process, you will play a crucial role in efficiently and effectively reviewing claims, ensuring all required documentation is in place, and facilitating the seamless settlement of claims. Serving as a key point of contact for associates, you will utilize your expertise to address queries, interpret policies, and communicate benefit coverage details. Additionally, you will be responsible for coordinating with the onshore team and clients to expedite the closure of claims.

KEY RESPONSIBILITIES

• Review and process insurance claims efficiently, ensuring accuracy and compliance with established policies.

• Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status.

• Request missing documents or information from the customer using email.

• Achieve daily targets of claim productivity, settlement, and Quality.

• Perform necessarily follow up with policy holder and other stakeholders.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• A minimum of 2-3 years in Insurance claims experience or related function.

• Ability to pay close attention to detail and multi-task.

• Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues.

• Good knowledge of Insurance Claim domain

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance

55614 | Customer Services & Claims | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.

Join us. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.