Training Professional (Retail Marketing)
Position Summary
Samsung Electronics is a global technology leader, opening new opportunities for people around the world. The foundation of our success is our people, whose talent, creativity, and passion stand out. We strive for excellence and are looking for top talent to join us on this journey.We are looking for a Training Professional (100%) for a permanent position in our retail marketing team.
This role manages Retail Marketing Training & Education content and prepares timely training materials for classroom and online sessions. This includes working closely with channel partners, training merchandisers, overseeing project management tasks (budget, schedule, quality control, reporting, review, documentation, etc.), and supporting the team of trainers.
Role and Responsibilities
- are in charge of all training-related online systems (e.g. Samsung learning platform, social media, training homepage, integration with training partner platform, etc.)
- manage KPI's and system/user growth (e.g. subscriptions, active users, views, etc.)
- manage and create content (training module, training video, etc.)
- develop and maintain training systems (process and system/content innovation)
- develop and monitor the ambassador program
- work closely with the sales team, and agencies as well as manage the Master Trainer and Content Management team
- report at national and international levels, depending on stakeholders and requirements, to head office in London and Suwon (South Korea)
- manage projects, including budget, implementation planning, invoicing, documentation, etc.
- plan, organize, and deliver in-store training sessions
- evaluate the effectiveness of in-store training and continually improve training methods and materials.
Skills and Qualifications
- have a degree in business administration or similar
- have 3-5 years of experience with a learning management system in a similar environment
- have excellent knowledge of MS Office (especially PowerPoint and Excel)
- ideally have ERP experience preferably N-ERP, SAP, or similar
- have very strong project management skills
- have strong communication and coaching skills
- are fluent in German and English, French is a plus
- have a strong "hands-on mentality", good time management and the ability to meet deadlines
- have a professional appearance, and an accurate working style
- are a committed, team-oriented, and resilient personality
In our pursuit of excellence, Samsung is continuously looking for dynamic individuals. Become a part of Samsung and let your potential soar. We are offering a dynamic and international working environment with many opportunities for career development.
Are you interested? We look forward to receiving your informative CV and complete documents (references and diplomas) in German orEnglish.
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Zürich / CH-8045 Zürich / Dietikon / Renens VD
