Technology Specialist (Bilingual)

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

The primary customers for this role will be the site personnel in the office and manufacturing areas.  Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope. The incumbent works as the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the facility. 

In this role, you will:

• Support the day-to-day operations of PC’s, servers and networking equipment for the manufacturing location.  Coordinate small to medium size IT projects for the plant and contribute to large IT projects. 
• Support operational maintenance of local data center and site IT infrastructure and evaluates feature and functionality changes within this environment. 
• Provide operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems and escalates higher impact issues.  
• Support the planning and execution of Mill infrastructure implementation projects. 
• Perform site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. Procures IT infrastructure components according to KC established procurement process.  
• Support network equipment with assistance from Network Operations team; Handle site specific help desk problems that require an office/desk visit; Perform imaging on new PC’s including software installation; Support the UC equipment with assistance from UC Operations team. 
• Plan and performs maintenance activities with assistance from the Server team as needed; Manage multi-function device and printer fleet; Procure and provides basic support, escalates issues to printer vendor.  
• Document and coordinate IT hardware surplus equipment process for inventory purposes. 
• Provide education to Mill users on KC available technologies and their proper use; Facilitate collaboration between stakeholders who share common objectives
• Support, configure, and trouble shoot Manufacturing specific applications. 

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Associate’s Degree; or equivalent years of experience.
• 1+ years of relevant experience with demonstrated skills; or 3+ years of applied experience with demonstrated skills described below. Troubleshooting and solving basic computer issues, familiar with Windows XP/7/10/11, Windows 2008/2012/2016 Server, SQL Server 2008/2012, Cisco Networking, LAN networks, Wireless networks, Firewalls, Microsoft Office products, SharePoint, smartphones and tablet (IOS, Android).  
• Fluency in English and Spanish is required.
• Ticketing system management for Incident and Request tracking (i.e. Service Now)
• Be able to work outside of business hours when required and be On-Call outside of business hours to support critical incidents. 
• Occasional traveling may be required for training or project purposes (5%). 

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV

check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role

Grade 14 / P1: Grade level and/or compensation may vary based on location

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