Technical Implementation Specialist (Remote US or Remote Canada)

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice.

Technical Implementation Specialist

Technical Implementation Specialists provision software environments for Haemonetics customers, enabling customer implementation of Haemonetics software solutions.  You will work with customers and other teams to complete various projects that include installations, custom report building, data conversions, updating processes, and more.

Position Summary

A Technical Implementation Specialist is needed to fill an existing position that has become vacated.  The position will report to the Technical Services Manager which oversees multiple software platforms.  The ideal candidate is a self starter that will spend their time performing installations on customer environments, custom code work, troubleshooting, and expanding their technical acumen through training and hands on experience. 

Ideal Candidate

The ideal candidate requires the ability to manage multiple projects to conclusion while maintaining customer relations and be responsible for a schedule.  The role is remote with little supervision.  You’ll be great for this role if you are a self-starter that likes to work with customers and teams of varying technical expertise.  You will start contributing to the team from the start to improve existing processes and use a technical background to suggest improvements and recommend more efficient ways for the team to perform their job. Finally the candidate has an excellent work/home balance.

Job Qualifications

• Very strong technical skills in a variety of tools/languages
• 5+ years experience in a variety of technical roles that could include
  • Software Installation/Administration/Configuration
  • Database/SQL:  Oracle/MS SQL
  • Scripting: e.g. perl, shell, batch, etc
  • Windows administration
  • Middleware/Data Conversion tools
  • Reporting tools
• Excellent written and verbal communication skills
• Position will involve detailed technical conversations and coaching with customers
• Coordination with internal/cross-functional team members on larger projects.

Education Requirements

• Technical Post-Secondary degree (or equivalent work experience)
• In Computer Science or Computer Engineering or a related discipline - Preferred

Experience Requirements

• 5 years of experience in software industry – Required
• IT and/or software implementation experience - Required
• Hospital or medical industry experience – Preferred
• Regulated industry experience

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