Team Lead Enabling Support - Roche Services & Solutions (80-100%)
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
As the Team Lead Enabling Support for Roche Services & Solutions (RSS) in Kaiseraugst, you will work in a dynamic global environment to provide primary administrative and executive support to the Head of RSS and certain other senior managers as needed. In addition, you will provide management and oversight direction to the RSS Enabling Support Team based in Kaiseraugst.
Your opportunities:
As the Team Lead:
You act as a line manager and provide coordination, oversight, development and guidance to the Team (approximately 5-7 Administrative Assistants) within RSS. You will also be responsible for the recruitment and training of new team members
You work directly with the other Administrative Team Leads (outside RSS) and the various Chapter Lead Administrative Assistants to foster communication and collaboration and improve internal processes, procedures or systems. You will be responsible for establishing a framework and oversight of general onboarding activities within RSS, ensuring the Support Team provides consistent and aligned support for the management of new joiners, changes and leavers
You create, drive, and implement administrative policy changes within the administrative function and participate, as and when needed or appropriate, in cross-functional and other project teams and initiatives, including coaching and mentoring administrative assistants
As the executive support to the Head of Roche Services & Solutions:
You proactively manage and make independent decisions regarding priorities of multiple calendars; plan, schedule and coordinate meetings, teleconferences and video conferences with the RSS Leadership Team and global colleagues
You coordinate global travel, arrange and follow through with onsite/offsite meetings, including large RSS Leadership meetings
You handle all logistics (room setup, catering if needed, agenda, technology requirements, handouts, etc.), including proactive coordination of content for meetings/activities, including offsite meetings and manager webcasts
You work with outside vendors; create contracts and purchase orders, and processes payment and expense reports
Who you are
You have a relevant commercial diploma or similar educational background, and you bring 5+ years experience of operating in a similar role. You are tech savvy and proficient with technology applications and enjoy exploring new digital tools, while demonstrating excellent computer literacy, including Roche applications & collaboration tools (e.g. Google Suite, myBuy, cSuite, Trello, MS Office).
In addition, you bring the following skills and competencies:
Strong people skills, you like and respect people and can interact comfortably at all levels of the organization, including senior levels of the company. You can represent the team to others in this same spirit of respect, approachability and friendliness
You seek to simplify and prioritize and act with urgency - exemplify the behaviors of focusing upon the right work, taking smart risks, speaking up and challenging the status quo
You have excellent organizational and logistical skills; you're able to easily navigate time zones, remote event coordination and communication technologies
You are able to work effectively both independently and with a team. You are strong at coordinating assignments within and across functional groups
You have the ability to see the big picture and incorporate problem solving, critical thinking and tactical execution into your daily work. You remain calm in a fast-paced environment with an ability to multitask and to prioritize
You maintain confidentiality and discretion, handling sensitive situations with respect and professionalism
You are fluent in English and German, both written and spoken
Your Mindset and Behaviors:
You are a team player, with a customer-centric mindset
You strive to act as an enterprise thinker and leverage knowledge and expertise to create solutions for business customers by proactively fostering collaboration, including across the RSS network
You are action-oriented and can make decisions and encourage others to do the same. You repurpose work and ideas in favor of starting from scratch
You demonstrate curiosity, active listening, and a willingness to experiment and test new ideas when appropriate, focusing on continuous learning and improvement
You work with colleagues across RSS to broaden knowledge and expertise, better understand customer needs, and connect the dots
You are open-minded and inclusive, generously sharing ideas and knowledge while being receptive to ideas and feedback from others
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche Kaiseraugst is a cornerstone of Roche's global production and logistics network. It employs some 1900 people out of the 10,700 employees at our Basel/Kaiseraugst site and is Roche's largest and most innovative packaging facility worldwide. Read more.
Besides extensive development and training opportunities, we offer flexible working options, 18 weeks of maternity leave and 10 weeks of gender independent partnership leave. Our employees also benefit from multiple services on site such as child-care facilities, medical services, restaurants and cafeterias, as well as various employee events.
We believe in the power of diversity and inclusion, and strive to identify and create opportunities that enable all people to bring their unique selves to Roche.
Roche is an Equal Opportunity Employer.
