IT System Engineer Client / Server Solutions to perform IT Support Operations - AMAC Aerospace
Job Description
Your daily tasks & responsibilities
- 1st and 2nd Level End User Support (email, calls, jump in)
- Install and maintain client computers, printers, phones and mobile devices
- Provide help on MS Windows and MS Office
- Maintain telephone systems and telephones (Fix and mobile)
- Participate to annual PC replacement campaigns
- Work with the Group IT ticketing tool
- Follow and verify Group standard security
- Take IT emergency duty calls during nights and weekends (1 week every 5 weeks)
- Report technical problems and propose solutions on a group level to the team and IT Management
- Propose solutions to improve the IT support service and user experience
The expertise you have & skills you bring
- English is a must, French, German or Turkish language skills are welcome
- You are a positive and engaged team player wishing to work within our IT support team at Basel Euro-Airport
- Social and communication competences are very important, an experience in an IT service desk / customer service organization would be preferred
- User satisfaction is important for you, you act as a point of contact able to classify issues and escalate it when needed
What we offer (among other things)
- Working in an owner-managed, young dynamic company with hands-on mentality
- Multifaceted, challenging and responsible position within an exclusive environment
- Attractive employment conditions and social benefits like 5 weeks of holidays (6 weeks as of 50 years)
- Free on-site English lessons and individual further training and development opportunities
- Subsidised meals in our canteen, as well as parking spaces (or free shuttle bus transport) and other employee discounts (Fleets, Bars & Restaurants etc.)
- In case of relocation: support with relocation / work permit
- Corporate events like our famous annual Christmas Party and the summer BBQ
Apply
Does your profile match our requirements? If so, we look forward to receiving your
online application
About the company
