Surgical Clinical Manager, Mountain Region - Abiomed
The Surgical Clinical Manager will be a resource to the Surgery, HF & ECMO Commercial Leadership Team to facilitate communication throughout the commercial team. The Surgical Clinical Manager will represent the Surgical Clinical Team as needed in leadership meetings, special initiatives, strategic and tactical operations ensuring business results and highest regard for patient care and outcomes. Understands, articulates, and supports the organization’s mission, vision, goals, and strategies and possesses the ability to translate them effectively to the Surgical Clinical team and throughout the organization. Additionally, the Surgical Clinical Manager will ensure the culture of Abiomed is upheld in the field organization. This position reports directly to the Surgical Sale Director.
Principle Duties and Responsibilities:
- Recruit, hire, and train the expanding ASC build-out by responsible zone.
- Ensure employee and customer competency through the development, retention, and performance management of the ASC team within Surgical Zone.
- Build Quarterly and Annual strategic plan to ensure alignment with Sales and Revenue goals.
- Ensure ASC team effectiveness through 1:1 coaching, training, and field travel.
- Collaborate with Training team to develop and execute clinical competency pathway for ASC’s and SAM’s with in-field assessment and validation.
- Collaborate with Training Team and Product Managers on internal and external content & trainings related to the Surgery, HF, & ECMO platforms.
- Clinical liaison in targeted accounts to develop site specific plan to drive grow in collaboration with the Surgery Sales Team.
- Lead and execute after action reviews with clinical teams and customers.
- Ensure the application of best practices and ABIOMED clinical training regarding patient care for patients placed on support to optimize outcomes & customer experience. Manage and support patient implant coverage and customer communication as needed.
- Attend and staff major and regional Surgery, Heart Failure, and ECMO conferences (ISHLT, STS, AATS, ASAIO, AHA).
