Stream lead ITSM Engineering 80% - 100% (f/m/d) - (Contract through our external payroll partner with immediate start for 12 months with possible extension)
At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.
We are seeking an experienced Software Engineer to join our IT Service Management engineering team as stream lead. In your role you will play a key role in shaping the ITSM roadmap and its adoption in the organization. You will be responsible for overseeing design, development and implementation of processes and features within our ITSM solutions. Also, you will be collaborating with process owners, and ensure delivery within projects.Guide a team of ITSM engineers fostering culture of innovation, collaboration, and continuous improvement
Develop and implement ITSM strategies that align with business objectives, ensuring scalability, efficiency, and service delivery
Collaborate with cross-functional teams to gather and analyse requirements for software projects
Coordinate with other departments to ensure alignment and smooth workflow across projects
Education and skills:
Bachelor’s degree in computer science, Information Technology, or a related field
Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow) and IT infrastructure
Experience of at least 3 years as Scrum Master or in an equivalent role
Experience of at least 5 years as Software Engineer (ServiceNow Engineer is a strong plus)
Fluent English and good German spoken and written
Soft skills:
Emotional Intelligence: Ability to understand and manage one’s own emotions, as well as those of others, to foster a positive and productive work environment
Empathy: Capacity to understand and share the feelings of team members, providing support and encouragement
Influence: Skill in persuading and influencing others to achieve desired outcomes and align with team and organizational goals
Negotiation: Ability to negotiate effectively to reach mutually beneficial solutions and agreements
Cultural Sensitivity: Awareness and respect for diverse backgrounds and perspectives, promoting an inclusive workplace
We arelooking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.
Is this not quite what you are looking for? Set up a job alert by creating a candidate account here.
