Strategic Account Manager

Location: This is a remote position to ideally be located in the Midwestern United States (Chicago, Detroit, Minneapolis, Indianapolis, or the broader area) with access to a major airport.

Job Summary:

The Strategic Account Manager (SAM) is responsible for driving sales of Router & Gateway hardware, software, and support sales revenue for the Public Sector Division, and is responsible for designated States within the midwestern United States. This role will require direct contact with the following entities, large public safety agencies (Police Fire & EMS), Gov’t Utilities, Transit Authorities, hospital EMS, distributors, large end user customers, OEM’s, solution providers, cellular carrier operators, VAR’s, and 3rd party systems integrators. This person will be responsible for all aspects of the Sales Process including accurate forecasting, and closure timing, with a basic understanding of a two-tier model of product distribution.

Responsibilities:

• Build and maintain a robust sales funnel comprising both direct and indirect customers, including End Users, OEMs, Solutions Providers, Operators, Resellers, and System Integrators (SI). This involves active prospecting, leveraging existing relationships, and collaborating with cross-functional teams. Will be tasked with constructing and nurturing a dynamic sales funnel that encompasses a diverse range of customers, both directly and indirectly associated with our enterprise solutions.

• Work closely with field systems engineers to provide guidance and support in pre-sales activities aimed at generating revenue opportunities.

• Regularly interact and collaborate with indirect channel partners, wireless carriers, and third-party solution providers to nurture and expand the sales pipeline.

• Enter all sales opportunities and activities into Salesforce.com, ensuring accurate forecasting and maintaining an up-to-date sales pipeline. Capture all significant customer, partner, and carrier interactions. Maintain essential information such as leads, accounts, contacts, sales activity, and opportunities on a daily basis.

• Support relevant industry trade shows, training events, and speaking engagements to promote Enterprise Solutions products and services.

Minimum Qualifications:

• Minimum 4-year college/university degree
• Minimum 5 years of success in related technical solution sales
• Excellent verbal and written communication skills; fluency in English; public speaking proficiency
• Ability to prioritize multiple tasks, adhere to established deadlines and perform under pressure.
• Maintain a high level of integrity, quality of work standards and service excellence.
• Working knowledge of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Home office experience preferred; ability to work in and utilize a home office while maintaining a strong work ethic, accountability, and high-performance results.
• Ability to support up to 70% of the travel schedule is required.

Desired Qualifications

Strong technical background in IP Networking and Wireless Data Technologies such as LTE, 5G, CBRS, Private Network Technology, etc.

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.