IT Specialist, IT Infrastructure
Duties and responsibilities include but are not limited to:
- Daily maintain and support (2nd or 3rd level) the company IT infrastrcutre system including cabeling, network, telecommunication, PCs, printers, etc
- Support of special event IT infrastructure to ensure smooth event execution (e.g. bi-monthly EMM meeting)
- Ensure backup work properly
- Support all infrastructure projects in Greater China region
- Member of workplace team to support all related operations and projects in APAC region
- Workplace management support as member of WP team (configuration PC, mobile, repair arrangement)
- Support IT governance, security related incident and task realization
- Regular communication to reginoal team, local team
- Support Ginco related issues
Education / ????
- Bachelor degree and above in Information Technology or Computer Science or other related field.
Experience / ??
- 5+ years of IT service management and process implementation experience
- 2+ years’ technical experience with VMware
- 4+ years’ server and network administration experience.
- 3+ years’ ITSM process experience.
- Must be able to analyze and problem solve complex technical issues with minimal supervision
- Excellent multi-tasking skills and ability to flex with changing priorities
Other skills / ????
- Good interpersonal skills and English speaking
- Excellent presentation skills
- Excellent communication and documentation skills
About the company