Solutions Engineering Director
Solutions Engineering Director
Location:Wallisellen, Switzerland
Area of InterestEngineer - Pre Sales and Product Management
Job TypeProfessional
Technology Interest*None
Job Id1424671
The Solutions Engineering Director will be responsible for setting the technical vision and strategy for the team, identifying expertise to grow the team, and facilitating critical partnerships between the customer and internal organizations. This is an ideal position for someone who has a proven record of building and scaling high-performance solutions engineering teams in a fast-paced sales and technology company.
Who You'll Work With
The Solutions Engineering Director role will own the solutions engineering team in Switzerland directly covering the Segments including CGEM, Enterprise, Public and parts of Commercial. This combined team of Solution Engineers is responsible for setting Cisco brand preference for Cisco solutions with Premier, Key and Major customers while providing domain expertise more tactically in our Select customers. As the SED for Switzerland, you will also be the focal point for the SE community in the Country and be a key part of the Swiss Leadership Team, working closely with the Country Manager.
Who You Are
You will be experienced in the following areas:
Solutions Engineering Leadership
- Technology leadership: technical vision and strategy for customer CTO level priorities.
- Team leadership: Define and drive specific cultures to attract, retain and develop the best solution engineering talent in the industry: coaching, mentoring, career development, and career pathing within and outside the direct team.
- Partnership with sales and technical senior leadership, the team, customer, and extended team (development/business units (BU's), CX and Service Delivery) in daily execution and running the business -" actions and execution," not just words. Acknowledging that the Solution Engineering team is, and acts, as a critical part of our Sales Organization with significant customer interaction and impact.
Solutions Engineering Management
- Establish and complete efficient processes to drive efficiency and effectiveness to the SE team.
- Optimize organizational structure (always happening) in partnership with Sales Leadership aligned to business priorities to overachieve top and bottom-line fiscal objectives while effectively meeting operational expense targets.
- Ensure execution of all engineering programs relevant to your business.
CTO/Sales Executive Partner
- Ability to clearly articulate issues, challenges, and gaps technically and from a business perspective.
- Act as “CTO,” partner with the Sales Leadership and Account teams with the ability to clearly articulate the current state, needs, and challenges at the level of technical decision-making at our Customers and Partners.
- Build deep trust based on a relationship with the goal of shared success, right hand, and technical advisor to the Country Manager.
Required Qualifications:
- Fluent in English as well as German and/or French
- Very high EQ; Intensely curious; Continual learner
- In-depth knowledge in the most relevant technology areas, Enterprise and DC networking, Multi-Cloud, and Security.
- Pre-sales solutions engineering leadership experience is required.
- Knowledge of relevant solution sets, product line specifications, performance criteria, and applications.
- In-depth understanding and experience in leading all aspects of sales pre-sales solution engineering processes—detailed understanding of organizational structures, management practices, staff development, and retention.
Why Cisco?
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.