Senior Specialist - Inbound Transportation
We are seeking a highly motivated and experienced Transportation Operations specialist to join our Global Inbound Transportation team in Zurich. The Inbound Transportation team is primarily responsible for the timely and optimal delivery of products from suppliers to warehouses globally. For your assigned market, you will proactively ensure the performance and timely execution of the global transportation activities in accordance with agreed SOPs and SLAs. You will understand the transportation requirements for your assigned market and translate those into service deliverables and system/data requirements for relevant internal and external teams/stakeholders. You will contribute to the development and management of new tools, processes, projects and SOPs in order to maintain/improve service levels, reduce costs, reduce complexity and to deliver a high level of responsiveness and flexibility.
Proactively take the lead to ensure that the performance and execution of the end-to-end global transportation activities (ex-factory to DCs) across different ship modes are in accordance with defined SOP and SLAs.
Ensure timely delivery of launch critical shipments.
Work with the various stakeholders (Logistics Service Providers, Production Planning, Regional Operations, Supply Planning, Customs and Finance) to resolve any issue that arises. Establish regular cadence to review key performance, SOP and SLA.
Manage all operational escalations with the various stakeholders in a proficient, timely and effective manner.
Actively participate in Quarterly/Monthly Business Reviews with Logistics Service Providers based on aligned KPIs. Follow up on agreed actions.
Contribute to the development and management of processes and SOPs in order to maintain/improve service levels, reduce costs, reduce complexity and to deliver a high level of responsiveness and flexibility.
Standardize, align and constantly re-assess global transport requirements on logistics service providers, operational processes and connectivity / data processes to support business growth.
Continuously connect with key stakeholders in the markets on global processes and policies. Develop and implement potential continuous improvements activities.
Contribute to the implementation of new transportation solutions and tender allocation.
Support the integration of LSPs into the ON system landscape.
Participate in cross-functional projects from an inbound transportation operations and process point of view.
CH-8005 Zürich / Zürich / Zurich
