Senior Product Manager (AI)

Senior Product Manager (AI)

• Full-time

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

Within our mission to revolutionize Digital Experience Management, as a Senior Product Manager (AI) you will play a pivotal role in driving the definition and execution of AI-driven solutions to enhance our product offerings.

In a rapidly evolving landscape, the emergence of cutting-edge Generative AI and Large Language Models (LLMs) has opened up a realm of possibilities. We are searching for an individual with the acumen to delve into these and other transformative technologies and their implications for Digital Experience Management.

Your mission:

• Work with internal and external stakeholders to identify problems and opportunities
• Lead discovery activities in collaboration with UX and Technical leads.
• Design solutions which will deliver business value leveraging cutting edge AI technologies.
• Elaborate roadmaps and iterative plans.
• Work directly with one or more development teams, prioritize stories, bugs, and epics, and participate in scrum ceremonies.
• Work in close cooperation with our UX designers.
• Document new features and train Nexthink partners, sales engineers, and consultants about new releases.
• Engage with customers to deeply understand how Nexthink is helping large organizations improve the digital employee experience.
• Follow our competitors and keep up to date with the industry.

Qualifications

• 5+ years experience as a Product Manager in a software company, working within a development team.
• Proven experience with data and ML/AI technologies is a must.
• Understanding of AI and machine learning concepts and knowledge of current trends.
• Excellent written and verbal communicator. You can explain complex technical topics to non-technical audiences.
• Entrepreneurial spirit.
• Good knowledge of agile development/frameworks.
• You are enthusiastic about working in an international, collaborative, fast-paced environment and learning new technologies.
• Professional-level English, spoken and written.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• ?? Permanent Contract and a competitive compensation package (including stock options).
• ?? Very good location next to the Prilly-Malley train station.
• ?? Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• ??? Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• ?? Free access to a fitness centre inside the building.
• ?? Reimbursement of the half-fare travel card for public transport.
• ???? Reimbursement up to 50% of the cost of French classes.
• ?? Fresh fruit, cookies, and soft drinks as well.
• ?? Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• ?? Bonuses for referring successful hires after three months of continuous employment.
• ?? We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.