Senior Manager, Supplier Governance
Johnson & Johnson is recruiting for a Senior Manager, Supplier Governance, to be located at any major J&J facility in North America. This is not a remote position.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges. We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential. At Johnson & Johnson, we all belong.
At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management. We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients.
The Senior Manager, Supplier Governance is accountable for enabling the delivery of contractual governance in region to ensure a consistent and standardized approach to the execution of our in-region/s supplier agreements. This role will support the delivery of a consistent standard of services for all employees globally and will own the relationship with our partners to drive service and performance improvement. A key responsibility of the role will be in defining the future supplier strategy for the short, medium and long term to create a nimble and proactive approach to supplier management.
This role is responsible for leading and supporting supplier management processes and outcomes across the region in the E&PS organization.
A suitable candidate for this role will have experience in the delivery of benchmark strategy and transparency through robust project management, commercial planning and proactive supplier relationship management for a global organization.
Key relationships include collaboration with regional Global Workstreams leadership to implement a change management approach to ensure our business needs and company strategy drive the relationship to the benefit of our customers, employees and J&J as well as our supplier partners.
Key Responsibilities:
- Maintain and improve performance of key suppliers, in terms of: contractual commitments, supplier risk, business need, service, quality, value, lead time, on-time delivery, reliability, efficiency, communication, continuous improvement, resolution of issues, EHS, confidentiality agreements, due diligence, etc.
- Own relationships with key suppliers in their respective regions; set and deliver supplier strategy, policy, and standards. Ensure continuous alignment with Procurement supplier management model
- Use appropriate critical metrics to measure performance, and drive improvements through robust analysis of issues and continuous improvement activities
- Own the execution of J&J Supplier Governance model in region ensuring that governance meetings occur, and the processes are applied in accordance with the contract
- Manage contractual changes and confidentiality agreements in relation to the E&PS Growth and Emerging Segment suppliers
- Manage the Contract Change control and Issue Escalation & Resolution processes in region (including payment or contractual or operational disagreements that could impact the relationship with the Growth and Emerging Segment suppliers)
- Support Procurement and Operations in managing the relationships with E&PS suppliers in their respective regions
- Support J&J Global functions and Operational teams in managing Growth and Emerging Segment suppliers to ensure that they are compliant within J&J policies, procedures and guidelines
- Support the operational teams and global functions (EHS&S, IT, Global Health, etc.) in maintaining and improving the performance of key suppliers, in terms of: contractual commitments and supplier risk, business need, service, quality, value, lead time, on-time delivery, reliability, efficiency, contract knowledge of the operational and support functions, communication, continuous improvement and innovation
- Ensure that key supplier reports and metrics are delivered in line with the cadence per the specification in the regional contract