Senior Manager Commercial Quality

Johnson & Johnson is currently seeking a Senior Manager Commercial Quality role base in Singapore. This role will primarily focus on Abiomed and as such provides a unique opportunity to join a new business within the J&J Family of Companies.

At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Position Overview:

Due to significant growth, Abiomed is working to develop and enhance Commercial and Distribution capabilities globally, including Quality Operations support to these functions. The incumbent will lead multiple workstreams in support of this development activity, focused on implementation of J&J standards compliance for commercial operations, 3PL logistics supplier quality, supplier quality management for distributors, storage, transportation, kitting operations, repack/relabel, field service, product returns and material and product controls. The incumbent will recommend and drive implementation of compliant, fit for purpose controls on these activities globally, with an unwavering focus on customer experience.

Responsibilities:

• Partners with the Abiomed Commercial and Distribution organizations to define customer priorities and quality plans to achieve customer requirements, support growth and ensure compliant commercial and distribution operations in global markets, with a focus on the APAC region.
• Defines in collaboration with the Operations and Quality representatives of Abiomed, processes, systems, resources, and SOPs, for the organization to align with the J&J policies, J&J standards, and applicable regulations. Develops proposals and options and builds consensus with key stakeholders on the determined solutions.
• Implements the aligned processes and procedures at Abiomed to ensure compliant, efficient, and effective Commercial Quality operations supporting the growth forecast for the Abiomed business.
• Connects the Abiomed organization to the broader J&J Commercial Quality and Distribution organizations to identify efficiency opportunities, SME knowledge, standard methodologies, and cost improvement opportunities. Drives a collaborative approach for integration of Abiomed into the J&J family.
• Ensures appropriate personnel training is planned and achieved to support compliant operations within commercial quality.
• Other activities as required by management.