SAP Consultant Inhouse Repair (f/m/x)

Your Role

• As a SAP Consultant for Inhouse Repair you will be responsible for the global Inhouse Repair process in SAP S/4 HANA for the Service to Customer (S2C) area

• An exciting transformation project awaits you, in which the transition from the existing SAP ECC to SAP S/4 HANA takes place, where you will be mainly responsible for the Inhouse Repair process. Your Tasks:

• You will actively contribute on our global transformation program from SAP ECC to SAP S/4 HANA and support the standardization and simplification of our global process landscape

• In your role you are the central IT contact person for our business groups in the area “Service to Customer”, mainly for Inhouse Repair process

• You will work closely with the business groups to collect, review, and prioritize business needs (blueprints and functional specifications) in the service area for our ongoing SAP S/4 HANA implementations and rollouts and you will also coordinate the implementation with required parties

• You are responsible for the creation of blueprints and functional / technical specifications in the service area for our ongoing SAP S/4 HANA implementations and rollouts

• Customization of Inhouse Repair functionalities within SAP S/4 HANA is your daily business

• You are in close coordination and collaboration with our internal and external consultants in a dynamic project environment

• You enjoy preparing and conducting training sessions of end users within SAP S/4 HANA services processes and support our business after go-live

• Your area of responsibility also includes building strong relationships with cross-functional IT departments (logistics, purchase, controlling, SAP CRM, Salesforce, Integration platform)

• You will also work on the Integration processes for logistic / billing and / or controlling processes

Your Profile

• You have a degree in business informatics, business administration, or a similar subject area

• You already have profound knowledge of services processes like service execution, Inhouse Repair and return management

• You have already experience in the implementation and customization of Service processes, mainly for Inhouse Repair process area

• Knowledge in the related processes such as logistics execution, sales and distribution, controlling and procurement such as invoicing, controlling integration, subcontracting, EWM integration / Interface experience into other CRM systems, SAP CRM and especially Salesforce are no hurdle for you

• You do have knowledge about the latest SAP S/4 HANA development standards and technologies (ABAP, CPI, BTP, CDS, CAP)

• Experience with agile project management and the related tool set is preferred (Jira, SAP Solution Manager / Focused Build, Signavio )

• Your strengths include analytical and conceptual thinking, as well as working in cross-functional teams

• A strong ability to work in an international team, paired with a consulting orientation and communication skills are a matter of course for you

• Particularly good knowledge of German and English round off your profile

Your ZEISS Recruiting Team: