Salesforce Solution Architect (BA Team Lead)

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Salesforce Solution Architect to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

In the role of Salesforce Solution Architect within the Cyber Systems team you will be responsible for designing and delivering robust Salesforce capabilities to enable Acronis business users for success and maximizing our value from Salesforce’s platform. You will act as a subject matter expert for our Salesforce administrators and developers on configuration, architecture and Salesforce best practices. As part of your responsibilities you will collaborate with other internal system owners and administrators and external vendors to deliver integrated solutions across Acronis’ systems.

WHAT YOU'LL DO 

• Be the go-to person for the feature requests and possibilities of Salesforce platform at Acronis
• Participate in requirements gathering with business users
• Prepare/review/approve solution documentation including business requirements, functional and technical designs
• Translate business requirements into well-architected solution that best leverage the Salesforce platform
• Review and guide solutions approaches proposed by Salesforce team members
• Oversee execution of solution designs given to Salesforce team members for implementation
• Work closely with various technology teams at Acronis to define and implement scalable, integrated solutions using Salesforce technologies
• Provide and lead with regard to best practices and standards on the design and development of Salesforce solutions
• Keep abreast of new Salesforce features and functionality and provide recommendations for adoption within Acronis Salesforce Org
• Assist with Salesforce platform management tasks such as release review, app evaluation, data archiving, metadata backup etc.
• Establish standards, best practices and design patterns to serve as templates for the Salesforce team
• Provide oversight and mentorship to junior team members to ensure they adhere to standards and best practices
• Supervise a team of 2-3 business analysts

WHAT YOU BRING 

• 3 + years of enterprise Salesforce experience with expertise in Sales and Service Cloud, platform configuration, architecture, and integration best practices.
• Proficient in Salesforce configuration, including page layouts, roles, profiles, custom objects, workflow rules, Process Builder, Flow, and sharing rules.
• Salesforce Administrator or Advanced Administrator certification is required.
• Familiarity with Apex, Visualforce, SOQL, and WLC, with some hands-on experience.
• Strong team player attitude with intellectual agility, strategic thinking, and the ability to translate concepts into successful solutions.
• Skilled in evaluating design requirements to determine the best approach using declarative tools, code, or third-party solutions.
• Capability of strategic thinking with a hands-on approach to executing tasks.

*Please submit your resume and application in English

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

#LI-LD1