Sales Solutions Engineer (US)

Acronis is revolutionizing cyber protection—providingnatively integrated, all-in-one solutionsthatmonitor, control, and protect the data that businesses and lives depend on. We are looking for a Solutions Engineerto join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

As a Sales Engineer, your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security, Data Protection and Disaster Recovery, and then articulate the features and benefits of the appropriate Acronis solutions to drive adoption of our products and services

WHAT YOU'LL DO

• Develop and maintain a thorough knowledge of Acronis products and services as well as the competitive landscape. Maintain knowledge on major industry developments and be capable of handling customer inquiries on these matters.
• Build and develop relationships with key stakeholders and influencers within prospective accounts with a significant focus placed on continuous discovery, gap analysis and new opportunity development.
• Analyze prospective partner and customer technical and business requirements including go to market strategy, security, audit, retention, and other policies associated with protection or transfer of the data.
• Develop business proposals outlining Acronis solution to identified business, regulatory, and internal policies & requirements, and develop responses to RFIs and RFPs.
• Participate in onsite and remote meetings and events with prospective customers and partners as Acronis technology senior expert, conduct demos and pitch Acronis products and technologies throughout the sales cycle.
• Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions. Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.
• Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions. Perform technical issues troubleshooting, and drive issue resolution during the pre-sale process.
• Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
• Delivering Acronis trainings to partners and conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers/channel partners.

WHAT YOU BRING

• 2+ years of experience as Pre-Sales Engineer supporting sales and designing customer solutions.
• Experience ideally based around SaaS, Security, Cloud, or Hosting Services. Experience with storage and/or backup software and hardware would be considered an advantage.
• Technical Knowledge should include working knowledge of many of the following:
    - IT Storage software and computing architectures, including experience in storage and storage infrastructure, networks, operating systems and applications.
    - Backup/Recovery, DR and BC (Business Continuity)
    - Virtualization and Could Computing platforms like VMware, Hyper-V, KVM, AWS, Azure, Google Cloud, Scale
    - OS - Linux (preferred) / Unix / Windows/ macOS
• IT Security concepts and fundamentals and/or experience with IT system administration or network administration:
    - DLP – Data Loss Prevention
    - EDR – Endpoint Detection and Response
    - SIEM – security Information Event Management
    - IDS/IPS – Intrusion Detection/Prevention systems
    - Firewall, Penetration Testing, Compliance, Antispam, Encryption, Web Security, URL filtering
• Self-motivated, customer oriented, resourceful and enthusiastic, showing an intense entrepreneurial mindset
• A good listener, creative, intuitive, and has the ability to resolve problems in potentially stressful situations, eager to do more and help out, views challenging situations as opportunities
• Confident and assertive professional, acting as an independent but also capable of working effectively within a diverse and collaborative team
• Display effective management of time and resources with strong project management skills
• Articulate, persuasive and polished oral and written communicator, able to effectively discuss and negotiate around technical issues, leveraging exceptional presentation skills
• Ability to absorb specialized knowledge quickly and develop new skills
• Ability to translate customers business requirements into technical solutions which deliver genuine benefits back to the business
• Fluent English

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team.?Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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