PMS Support Analyst - External Consultant until December 2024 - UBP
PMS Support Analyst - External Consultant until December 2024
Description
The COO division encompasses several departments supporting the client-facing teams, with a global presence covering a multitude of activities and client services including Operations, Finance & Tax, Information Technology, Credit, Human Resources, Security & Data Governance, Programme Management and General Services. It strives to provide both in-house departments and external providers with a first-rate service to ensure our business operates efficiently.
Mission
Second level support line. Technical and functional analysis and support on a new Triple'A Plus instance.
Challenges
The bank is looking for an analyst for support and analysis activities for its PMS solution. The solution is built around Temenos Triple'A Plus portfolio management solution.
Main responsibilities
- Second level analysis and support of Triple'A Plus requests or related information system interfaces
- Functional support of the Triple'A Plus solution core engine, modules, through various channels access (GUI, WUI, ODdata)
- Technical support regarding Triple'A and its interfaces. Functional knowledge regarding mapped entites (positions, operations, portfolio, instruments, asset classes, ...)
- Resolution of production incidents throughout the incident management process. Contribute as subject matter export to : priorization, investigation and root cause analysis
- Maintain excellent relationship and communication with stakeholders, other IT teams and business areas.
The candidate might be required to work early/late shifts include special presence for day-off , and periodically work on a on call support basis
Participation to selected phases of projects ( Design, implementation and system integration testing ) to provide feedback from a production perspective to these processes
Required technical knowledge on Oracle DBMS, Triple'A scripting and system setup, Unix shell scripting.
Education
Experience
Years of experience:
3-7 : intermediate
Experience required:
Required functional knowledge in the following area : Securities, FX, Money Market, Payments and transfers, Pricing, Performance and other Portfolio Management areas (Asset Allocation, Rebalancing, ...)
Experience in private banking:
Mandatory
Language
English:
Fluent
French:
Fluent
Personal skills
Drive, leadership and positive attitude, stress resistant
Good verbal and written communication skills
Team player, resourceful and independent
