Operational Excellence Senior Director
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Position Overview
The Operational Excellence Senior Director is responsible for leading and driving operational excellence and continuous improvement initiatives across the organization. This role involves developing and implementing strategies to improve operational efficiency, productivity, and quality. The Senior Director will work closely with teams across the organization to identify opportunities for improvement and ensure the successful execution of projects that enhance the overall organizational effectiveness and performance of the organization.
Essential Duties
Include, but are not limited to, the following:
- Develop and implement the operational excellence strategy aligned with the company's goals and objectives.
- Develop nimble plans accounting for a range of risks and contingencies. This includes identifying key areas for improvement and prioritizing initiatives to drive operational efficiency.
- Achieve cohesion, integration, and alignment between the Operational Excellence (OE) office and business leaders. Act as a liaison to the executive team and the transformation office on critical needs.
- Integrate long-term opportunities and challenges with day-to-day activities, translating them into strategies.
- Solve complex problems by making sense of sometimes contradictory information while also applying knowledge of business and marketplace to problem-solving.
- Monitor and track the progress of improvement initiatives and ensure they are delivered on time and within budget.
- Establish performance metrics and KPIs to measure the effectiveness of operational excellence initiatives. This includes tracking team metrics and milestones, redirecting efforts as necessary for continued progress.
- Analyze data and generate reports to provide insights and recommendations for improvement.
- Implement initiatives to enhance overall operations, execution, and impact. Support and track investments and change efforts across the organization.
- Conduct regular performance reviews and present findings to senior management. This will entail managing short-term improvements while focusing on long-term value creation.
- Liaise with and support CEO staff in managing profitable business growth.
- Drive change management initiatives to ensure smooth implementation of new processes and practices.
- Communicate effectively with stakeholders at all levels to gain buy-in and support for improvement projects.
- Manage resistance to change and address any concerns or challenges that arise during implementation.
- Collaborate with cross-functional teams to identify and implement best practices. Enable employees across the organization to contribute to improvement initiatives.
- Provide leadership and guidance to project teams and ensure alignment with operational excellence goals. Develop strategies for managing needs and expectations of multiple stakeholders.
- Mentor and develop team members to build a strong culture of operational excellence and continuous improvement. Develop foundational and functional capabilities within the organization to engage employees in new ways of working.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Maintain regular and reliable attendance.
- Ability to act with an inclusion mindset and model these behaviors for the organization.
Minimum Qualifications
- Bachelor’s degree in business administration, Engineering, Operations Management, or a related field
- 10 years of experience in leading operational excellence or continuous improvement initiatives.
- Strong knowledge of Lean, Six Sigma, and other process improvement methodologies.
- Excellent analytical and problem-solving skills. Strategic thinking with a focus on sustainable growth.
- Strong leadership and project management abilities. Including the ability to effectively manage stakeholder relationships and have accountability in tracking and achieving team goals.
- Effective communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams and mobilize and engage team members.
- Proficiency in data analysis and performance measurement tools. This includes a deep understanding of the company’s strategy and expertise in organizational planning and strategy.
- Demonstrated ability to perform the essential duties of the position with or without accommodation.
- Authorization to work in the United States without sponsorship.
Preferred Qualifications
- Master’s degree
- Project Management Professional (PMP)
- Certified Quality Engineer (CQE)
Salary Range:
$204,000.00 - $326,000.00The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to receive company stock upon hire as well as annually.Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us neo@exactsciences.com.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.
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