OnSite Specialist - Grand Rapids, MI

GENERAL DESCRIPTION:

Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.

ESSENTIAL FUNCTIONS:

· Provides clinical surgical support by managing all relevant equipment.

· Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.

· Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.

· Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.

· Maintains knowledge base of equipment and disposable products through Stryker education training programs.

· Provide physicians and OR personnel with information on new and current products.

· Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.

· Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account.

· Accurately records and reports all surgical procedure information.

· Adheres to all Stryker and medical facility policies, standards and procedures.

· Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.

· The ability to provide on-call services, as required, by the medical facility.

QUALIFICATIONS:

· Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred.

· Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.

· Applicable for Specialists working in Sterile Processing Department: IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal

· Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.

· Ability to remain standing and/or walking for an extended period of time.

· Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.

· Excellent time management skills with ability to use independent judgment and critical thinking effectively.

· Must be able to explain and generate detailed guidelines and procedures.

· Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.

· Adhere to (HIPAA) and other related patient confidentiality policies and procedures.

· Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.

· Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).

· Excellent analytical skills.

· Excellent interpersonal skills.

· Excellent equipment problem-solving skills.

· 5-10% travel required