Manager, Data Analyst

Position Title: Manager, Data Analyst Location: India Pune/ Remote Job Profile: Manager, Systems MN-3 FLSA Status: Department: CTO- Systems About GTT: GTT is a leading global provider of secure cloud networking solutions for multinational organizations. We design and deliver solutions that leverage advanced cloud, networking and security technologies. We complement our solutions with a suite of professional services and exceptional sales and support teams in local markets around the world. We serve thousands of national and multinational companies with a portfolio that includes SD-WAN, security, Internet, voice and other connectivity options. Our services are uniquely enabled by our top-ranked, global, Tier 1 IP backbone, which spans more than 260 cities on six continents. The company culture is built on a customer-first service experience reinforced by our commitment to operational excellence and continuous improvement in our business, environmental, social and governance practices. For more information, visit gtt.net. Role Summary: As a GTT Data Analyst, you will be part of a dynamic environment helping internal and external clients solve complex business problems with insight data analysis by partnering with internal and external clients to evaluate the business needs with respect to GTT’s strategy and goals. We seek someone who genuinely enjoys connecting with people, developing a strong relationship with data owners to positively influence their journey in adopting and adhering to data governance policies and procedures. We have a fun, remote-first culture that celebrates individual differences. We believe in and are committed to creating a diverse, equitable, and inclusive workplace. We value those who embrace adventure, subscribe to life-long learning, and take ownership and pride in their work. In our professional-yet-relaxed environment, we want everyone to enjoy what they do, seek balance outside of work, and lean into an entrepreneurial mindset to help us and our clients grow in their analytics capabilities. Job Scope/Supervision: This role will collaborate with other developers, data architects, and business and data analysts to ensure data quality and consistency across reporting solutions. This role will have managerial responsibilities. Duties and Responsibilities: As a GTT Manager, Data Analyst, your responsibilities may include: • Manage/lead team members by guiding and overseeing the data analyst team • Define project goals, timelines and deliverables • Coordinate with other departments to align data initiatives with business objectives • Establish data governance policies and procedures • Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data • Follows an agile methodology for all standard SDLC phases that includes but not limited to: o Validation of performance metrics requirements o Creation of Epics/User Stories/Tasks o Testing – Integration, load, and stress test o Deployment publication internally and externally • Work with stakeholders to prioritize data and information needs across all projects. • Serve as a primary point of contact for data related queries • Develop and implement data analysis strategies • Ensure data integrity and quality • Perform data analysis to assess the quality and meaning of data. • Identify trends within the data and identify types of data needed to track 2 • Establish GTT’s best practices for data owners to understand and utilize the data self-serve source functionality. • Work closely with the Data Architects and Data Engineers on implementation designs and data acquisition strategies for an optimal data design. • Support interactive Power BI training programs focused on reporting tool proficiency, data visualization best practices, and end-user data training and enablement. • Work with management to ensure data governance policies continue to expand in adoption. • Works closely with data owners on data lineage and data dictionary • As part of continuous improvement, identify the process gaps to improve, and implement best practices in data analysis • Encourage a culture for continuous learning and development within the team Required Experience/Qualifications: • 7+ years of professional experience in building dashboards, data visualization tools such as Power BI • 3+ years of experience in leading and mentoring data analyst team • Ability to plan, execute and oversee multiple projects simultaneously • Proficiency in writing complicated yet efficient PSQL and SQL queries and stored procedures. • Very good understanding of database systems SQL Server, MySQL, PostgreSQL • Full understanding of the processes of data quality, data cleansing, and data transformation. • Experience designing and developing scripts using Python. • Experience on agile sprint process • Strong knowledge of Power BI architecture, applying business rules and data validations. • Experience in end-to-end implementation of Business Intelligence (BI) reports & dashboards. • Comfortable in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources. • Strong analytical, problem solving and quantitative analysis skills using structured and unstructured data • Ability to effectively interact with, present information to, and respond to questions from all levels of the organization and partners. • Ability to communicate complex analysis in a clear, precise, and actionable manner. • Comfortable with ambiguity, creative thinking, and leading change. • Knowledge of ETL concepts and experience in working with ETL tools • Familiarity with data warehousing concepts • A mentoring mindset and comfort engaging and training less experienced colleagues. • High attention to detail & forward thinking • Ability to work individually or within a team in a fast-paced environment Hours/Travel/Shift: Core Competencies • Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. • Operational Functions: Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. • Taking Ownership: Knowledge of the current situation or issue at hand; ability to take full personal responsibility or ownership for assignments, activities, decisions, and results. • Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. • Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams. • Software Product Technical Knowledge: Knowledge of technical aspects of a software product; ability to design, configure and integrate technical aspects of software products. • System Development Life Cycle: Knowledge of project management techniques; ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases. • Technical Troubleshooting: Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation. • Technical Writing/Documentation: Knowledge of technical writing; ability to write technical 3 documents such as manuals, reports, guidelines or documents on standards, processes, and applications. Universal Competencies • Continuous Improvement: Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented. • Customer First (Non-Customer Facing): Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level. • Operational Excellence: Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends. EEO Statement GTT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT’s employees to perform their job duties may result in discipline up to and including discharge