Logger & Gateway Specialist (m/f/d)

Born from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.

Our goal? To continue to advance towards zero loss in the pharma supply chain, worldwide.

If you're a Logger & Gateway Specialist with a passion for troubleshooting, and an affinity for technical topics - this could be the role for you:

Here's what you'll do:

• Responsible for operational tasks related to Loggers and Gateways, including procurement, implementation, maintenance & life cycles of hardware, as well as working in projects and coordinating their hardware rollouts
• Create and maintain comprehensive documentation
• Acceptance testing for new hardware/app developments and releasing firmware-updates
• 2nd-level support regarding customer inquiries, troubleshooting and training of the 1st-level support team
• Drive continuous improvement of processes and products
• Monitor data quality on our different platforms and track KPIs

This is what you'll need:

• Commercial apprenticeship (e.g. technical KV with E or M profile)
• Several years work experience
• Strong command of German and English (written and spoken)
• Basic understanding of technical/scientific contexts
• Very high IT affinity and extensive experience with MS Office applications
• Experience in dealing with SOPs is advantageous
• Ability to travel for business (10%)

What we can offer you:

• Flexible working hours for work/life balance
• Interdisciplinary and varied projects
• Diverse and global work culture/ environment
• Possibility to work for an environmentally conscious company
• Unique opportunity to actively shape processes

Why SkyCell:

We are looking for people who challenge the status quo and thrive on making a difference to people and the world around us. That’s where our SkyMind team play a pivotal role and you could be a part of it.

SKyMind is a next-generation visibility platform that helps airlines and pharma companies to maintain the availability of the correct stock of products and assets at the right time and place. By joining the SkyMind team, you’ll be helping our customers to reduce the risk of losing assets or product write-offs while simultaneously boosting operational efficiency and effectiveness. If you're passionate about joining a solution-driven team, that embraces agility, and fosters innovation, we invite you to be a part of the SkyMind journey.

Learn more about our software at secure.skycell.ch.

We are Innovative Award Winners:

We’re driven by our core values and guided by our collaborations, purpose, and employees. Our commitment to changing the face of medical supply chains, making them safer, more secure, and more sustainable resonates strongly with every one of our employees; we’re therefore incredibly proud to have been certified as a Great Place to Work alongside being awarded a sustainability rating of Gold by EcoVadis.

If you would like to know more about us, visit www.skycell.ch and search #WeAreSkyCell on LinkedIn.

To become part of our journey and make a difference – click apply and we will be in touch!

Please contact Lucy Slough, Talent Acquisition Specialist if you have any questions (Write an email).

SkyCell AG is proud to be an equal opportunities employer, we celebrate and support diversity and are passionate about creating an inclusive environment for all employees. We do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, disability, or any other applicable legally protected characteristics.

For this position we only consider direct applications