Key Client Director

At AXA Health, our customers journey begins in Distribution. We are responsible for more than 1 million members at new business and renewal. Our teams expertly guide businesses large and small through our products, services, and processes so they can protect themselves and their families. As Key Client Director you’ll own a portfolio of highly demanding and significant key clients across a range of products and services. By proactively and strategically managing and developing them, you’ll ensure profitable retention and growth.

The landscape of work, health and wellbeing is rapidly changing. We’re working ever more closely with our key clients to understand these changes and the impact on current and future health needs. Through consultation and the delivery of innovative solutions we’re actively guiding and supporting them so that their people and business can prosper.

At AXA we work smart, this role is non-office field-based meaning you’ll travel to visit our Glasgow, Bristol, Leeds and Tunbridge Wells offices, plus client sites as required. Current full UK driving licence required.

What you’ll be doing:

• Use your exceptional account management skill, expertise and experience to support AXA Health’s strategic growth plans and service development.
• Bring presence, credibility, diplomacy and gravitas to this senior role.
• Build relationships with senior decision makers and key stakeholders to fully understand their strategy, needs and business challenges, including relevant activity beyond just health.
• Offer decisive and proactive consultative support, identifying opportunities for other products and services.
• Take an imaginative approach to client management, with the ability to be a disruptor and deliver an unexpected proposition that challenges current ways of thinking; clinically, operationally and commercially.
• Consultant, lead and encourage cross supplier service management with all other healthcare providers including competitors.
• A subject matter expert, you’ll support senior managers and other key stakeholders in providing thought leadership, insight, and expertise to internal and external audiences.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.Your Profile

What we’re looking for:

• Experienced corporate account manager with prove record of successfully leading, managing, and developing demanding, complex, key clients through a consultative approach - essential.
• Excellent in-depth knowledge of health and risk and protection markets as well as knowledge of insured and self-funded corporate healthcare plans – essential.
• Extensive working knowledge of all health and wellbeing services and products available within the wider marketplace – essential.
• Outstanding relationship management and networking skills, both internally and externally – essential.
• Demonstrable experience of dealing with highly challenging senior management and executives, able to deliver difficult messages and push back where needed – essential.
• Ability to meet challenging annual targets as well as develop and implement plans for longer term success (2 – 5 years).
• Exceptional communication, influencing and negotiation skills.
• Strong commercial and strategic awareness.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference. About the Entity

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates. What We Offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £70,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Cash car allowance - £5,200
• Private health cover
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to jennifer.manuel@axa-uk.co.uk.