Key Account Specialist Immunology, Constantine
Johnson & Johnson is currently seeking a Key Account Specialist to join our team located in Constantine, Algeria.
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Summary of the job
- The Key Account Specialist(KAS), reporting to the National Key Account Manager, is a key link between the company and the healthcare professionals. The KAS is responsible for promoting registered product or group of products in highly specialized therapeutic area of the company ( Immunology). The KAS deals with a variety of customers including physicians, pharmacists and other important stakeholders in public& private hospitals, military institutions and any relevant market place .
- The KAS works strategically to increase the awareness, scientific knowledge and create the demand of the company products and to ensure optimal patient treatment
Duties & Responsibilities
- Maximize reach of customer across territory assigned
- Develop market share of products in scope.
- Achieves target volumes in the designated territory while meeting all Company’s HCC requirements.
- Maintains accurate coverage of designated territories and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines.
- C onducts customer segmentation in line with the Company’s guidelines to ensure target customers are approached with the optimal tools/ channel& frequency and provided with best-in-class customer service & experience.
- Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them.
- Maintains excellent on-going knowledge of disease areas, product and competitors.
- Keeps up-to-date with the latest products information& clinical data provided by the company. Present and discuss approved data with healthcare professionals during face-to-face meetings and/or group presentations.
- Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment
- Develops and enhances the contact network with Leading Specialists and KOLs
- Builds sustainable, trustful & positive relationships with HCPs and different stakeholders.
- Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff.
Compliance Responsibilities
1. Ensure safety reporting requirements(timely AE/PQC reporting) as set out in company policies and SOPs(Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects and contracting vendors
2. Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects and contracting vendors
3. Ensure inspection readiness with respect to personal training compliance, and availability of recent CV and individualized Job Description