Internship in SWISS Lounges Zurich (limited to 6-8 months, 80-100%, all genders)
Internship in SWISS Lounges Zurich (limited to 6-8 months, 80-100%, all genders)
We lead the operation of SWISS’s own lounges at Zurich and Geneva airport. This includes guest care, coordinating suppliers, performing quality checks, monitoring agreements&services, feedback management, service&product planning. As an intern you will represent SWISS to our guests, suppliers, providers&internal stakeholders.
Start: August 1, 2024 /upon agreement
You may apply in English or German.
Facts
Location
Zurich
Employment level
University internship
Function
Other
Working time
Full time
Salary
CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates
Publishing date
07-03-2024
Application deadline
07-17-2024
- Serving as host & representative for guests requests, concerns, complaints
- Supporting our lounge partners in their daily business
- Ensuring the quality of our various lounge products & services
- Product requirement planning (e.g. for F&B, newspapers, magazines)
- Participating in some of the interface meetings with our external and internal stakeholders (passenger handling, gastro, facility management, cleaning, airport, product development, core customer care team)
- Conducting quality checks of all providers
- Planning & supporting events in the lounges, lounge tours & staff training activities
- Performing administrative duties such as maintaining the lounge logbook, answering emails & compiling statistics
- Individual assigned project, from planning until implementation
Roger Geu
Lounges Switzerland
Swiss International Air Lines AG
Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.
- Bachelor’s or Master’s Degree or an “HF” Advanced Federal Diploma of Higher Education specializing in hotel, hospitality or tourism management (or similar)
- A very good spoken and written command of German and English; any additional language is an advantage
- Strong communications skills
- Preferably practical experience in the gastronomy field and in quality management
- A well-groomed appearance and very good manners
- Resilient, flexible personality with quick perception
- A customer- and service-minded working approach with hands on mentality
- Very good MS Office skills including Teams
Workplace: Zurich Airport, shift duties (05:30 until 23:00)
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com
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