Internship Brand and Customer Experience (limited 6 months, 80-100%, all genders)
Internship Brand and Customer Experience (limited 6 months, 80-100%, all genders)
Become part of the strategic SWISS Brand and Customer Experience team. Help us make the SWISS brand stronger and improve the travel experience for our guests for the years to come. During your internship, you will have the chance to look inside and collaborate with various expert teams across the company.
Starting date: October 01, 2024
You may apply in English or German.
Facts
Location
Zürich/Kloten
Employment level
University internship
Function
Administration
Working time
Full-time or part-time
Salary
CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates
Publishing date
07-19-2024
Application deadline
08-02-2024
You will support our strategic Brand and Customer Experience team with an internal brand activation, develop communication measures independently and advise our colleagues on strategic brand and customer concepts.
- Develop and manage communication measures related to the new brand identity such as articles, interviews, and other engagement formats
- Planning and organising brand activation formats such as workshops, brand days, learning lunches, etc.
- Support developing and leading brand activation workshops and trainings with various line departments
- Analyze, research and compose customized reports and presentations around specific brand and customer insights
- Independently create communication around news and highlights from brand & customer experience department
- Support in further developing strategic brand and customer concepts
- Support in advising colleagues on strategic brand and customer experience concepts
Corinne Liesching
Brand Management & Customer Experience
Swiss International Air Lines AG
Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.
We seek proactive and enthusiastic candidates eager to learn and grow in a strategic, customer-centric environment within the aviation industry.
- HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters) preferably in business administration, communication or related fields
- Prior knowledge in branding, strategy, communication or customer experience is a plus
- Ability to work independently, along with strong communication and conceptual skills
- A quick perception, high initiative, with empathy for the perspective of customers and employees
- A talent to present complex issues in an easy-to-understand way for different target groups
- Excellent spoken and written German and English skills
- Very good MS Office skills, especially MS PowerPoint
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com
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