Head of Cargo APAC (80-100%, all genders)

Head of Cargo APAC (80-100%, all genders)

Swiss WorldCargo (SWC) is the air freight division of Swiss International Air Lines (SWISS), offering a comprehensive range of logistics solutions for transporting air cargo to some 130 destinations in over 84 countries.

Starting date: November 01, 2024 or upon agreement

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

Direct entry

Function

Logistics / Cargo, Sales / CRM

Working time

Full-time or part-time

Salary

Middle Management

Publishing date

08-29-2024

Application deadline

09-15-2024

The Head of Cargo APAC leads the Swiss WorldCargo team in APAC (ca. 45 employees, 8 locations) and ensures successful cargo sales, excellent customer service, and high-quality operations across the region. The position is located in Zurich, very frequent travel is required.

• Ensure and enable above-market commercial performance in APAC region
• Further develop the organisational set-up and enable a high performing, agile and aligned team
• Lead local managers and teams, ensuring high motivation and high performance
• Foster a “sales hunter mindset”, ensuring active and data-driven sales activities and the optimization of the product mix at each station
• Ensure best-in-class customer service while increasing efficiency by further developing the “Virtual Customer Care Center” (spanning all in stations in APAC)
• Ensure high quality operations through effective provider management (Ground Handling, General Sales Agents)

Diana Munzinger

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, Company health management, 27 days of annual vacation, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

We seek an established leader with a world-class commercial acumen and proven cross-cultural experience.

• Outstanding commercial acumen
• Proven track record in change management and strong implementation drive
• Experience in data-driven sales and performance management desirable
• > 5 Years of experience in logistics or aviation
• > 5 Years of leadership experience
• Cross-cultural experience, skillful communication across all levels and diplomatic skill
• Fluent communication/writing skills in English
• Willingness for very frequent travel

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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