Guest Service Agent (m/f) Summer Season 2024
Introduction
Considered as one of the most traditional and oldest luxury hotel in Gstaad, LE GRAND BELLEVUE combines the luxury and the sophistication of a grand hotel with the charming atmosphere of a cozy country house.
We are looking forward welcoming a new team member for the position :
GUEST SERVICE AGENT
QUALIFICATION & SKILLS
- At least two years of professional experience in the upscale hotel industry, ideally in the reservation area
- Good oral and written language skills (d/f/e)
- Good computer and MS Office skills
- Ideally Opera knowledge (Opera Cloud)
- Guest-oriented, professional work and sales talent
KEY RESPONSIBILITIES
- Individual guest support on site in German, French and English
- Organization of transfers, ticket and restaurant reservations
- Luggage and guest car coordination
- Operating the telephone switchboard (answering and forwarding calls d/e/f)
- General work at the lodge, assistance at reception
WHY JOINING LE GRAND BELLEVUE
- Get your accommodation in our staffhouses in the surroundings of the hotel
- Select the half/full pension from our staff restaurant
- Be a hotel member of Swiss Deluxe Hotels group and enjoy discounted stay in the partners' hotels
- Enjoy the benefits and discounts of the YOURGSTAAD card over the station
- Get access to Brands for Employees and their platform of deals
About the company
