Commercial Manager (South East Asia, India, Pakistan) , Vifor Singapore

Responsibilities

• Reporting to the Commercial Head Asia, the Commercial Manager is responsible for driving performance alongside distributor partners in territory, ensuring day-to-day operating requirements for assigned alliances are effectively managed, project objectives are achieved, and good partner and distributor relationships are maintained
• Contribute to CSL Vifor growth and expansion by establishing constructive connections and drive the business alongside distributor partners in Asia
• Manage co-development of strategies and activities alongside business partners
• Solidify relationships to ensure the continued long-term benefits for the company
• Manage communication and complexity with partners in alignment with CSL Vifor Internal Stakeholders
• Develop and share meaningful regional sales analytics and tracking reports with relevant stakeholders
• Strong business management with a holistic view of the assigned territory, business objectives and product portfolio

Key Measures of Success

• Achieve financial targets in assigned territory
• Successful, collaborative alliances with external distributors partners in Asia which includes India, Pakistan and the South-East Asia Region (excluding Singapore)
• Successful execution of contractual obligations and project milestones
• Achieve related corporate / regional strategic objectives
• Drive and deliver Sales objectives in assigned territories
• Successful execution of existing product growth strategies and new product launches according to plan
• Develop market insights with market data analysis

Tasks

1. Strategic Management

• Develop regional business plans, define the strategic roadmap that will drive business growth in Asia, including South East Asia & Indian Sub-Continent Partner Markets
• Manage the strategic business relationship with partners across assigned territories to ensure delivery of agreed investments and sales
• Define strategic objectives and support operational execution together with the partners
• Guide partners to commercially impactful business strategies and tactics
• Engage in tactical execution alongside partners, where appropriate and acceptable
• Assess and create new business opportunities by leveraging CSL Vifor portfolio and the relationship with partners

2. Operations Management

• Proactively define, track, monitor, and communicate the responsibilities, financial commitments, and deliverables of both CSL Vifor and partners, to grow the business and adhere to the terms and spirit of the partnership
• Develop, track, and manage new product launches (where applicable) in Partner Markets in alignment with the internal stakeholders and Partners
• Develop excellent working relationships cross-functionally with individuals involved in the alliance both internally and externally
• Co-ordinate communication between internal functions and their counterparts of the partner companies; align with messaging / activities of CSL Vifor
• Proactively identify and resolve operational issues, work with partners for issue escalation and resolution matters
• Plan, implement and monitor operational activities of alliance, including the organization of joint committee exchanges on a project basis, execution of the agreed development and/or commercialization plan, and tracking the performance of the partners and deliverables based on agreed KPIs
• Organize administrative aspects of alliance management, including meeting organization, minutes taking, project tracking, filing organizations

3. Analytics & Insights

• Analyze market trends, derive insights, and track sales development and key performance indicators to formulate proposed key strategies and tactics        

4. Corporate Governance

• Comply with all applicable national and international regulations (Legal and Compliance) governing pharmaceutical development and marketing.
• Align on SOP and forecast with Finance Head and Supply based on communication alignment with partners
• Provide recommendations to improve Commercial Management best practices

Qualifications

The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.

Minimum Requirements:

• A minimum of 5-7 years of progressive experience in Commercial (Sales & Marketing) , Business Development, Project Management, and/or similar form of customer service-oriented activity in the pharmaceutical industry
• Experience in managing distributors/partners
• Experience in Asia & Indian Sub-Continent markets
• Ability to influence and lead project teams indirectly with the capability of managing partners
• Ability to drive a launch of product from scratch in the defined markets with a clear understanding of access needs
• Experience in support activities across the alliance life cycle
• Exposure to working in a multi-cultural environment, and ability to respect cultural differences
• Excellent fluency in English and a second Asian language in both written and verbal forms

Preferred Requirements:

• Degree in life and/or pharmaceutical sciences or business/management
• Experience working in Commercial (Sales & Marketing) ,  managing Distribution Agreements, pharmaceutical licensing contracts, supply and quality agreements

Competencies

Key Skills:

• Able to work with minimum supervision and highly versatile
• Excellent negotiation & communication skills
• Robust analytical skills
• Interpersonal skills.
• Multi-national pharmaceutical companies background
• Enterprise and competitive mind set
  

Key Competencies:

• Business and pharmaceutical industry knowledge
• Conflict resolution
• Administrative support
• Problem resolution/critical thinking
• Independent and self-driven
• Entrepreneurial spirit
• Project management
• Cross-functional team management
• Global and strategic thinking
• Proven leadership
• Teamwork
• Influencing others / influencing without authority
• High ethical standards and integrity.

CSL Vifor aims to become the global leader in iron deficiency and nephrology.

The company is a partner of choice for pharmaceuticals and innovative patient-focused solutions across iron, dialysis, nephrology and rare conditions. CSL Vifor strives to help patients around the world with severe, chronic and rare diseases lead better, healthier lives. It specializes in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision patient care.

For more information, please visit viforpharma.com

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.