Category Management Ancillaries "Subject Matter Expert Ancillaries" (80-100%, all genders)

Category Management Ancillaries "Subject Matter Expert Ancillaries" (80-100%, all genders)

Unlimited in Time

As Subject Matter Expert Category Management Ancillaries you will define and will support the commercial development of flight-related ancillary products in close cooperation with the responsible Category Manager.

Starting date: October 1, 2024 or upon agreement

You may apply in English or German.

Facts

Location

Zürich/Kloten

Employment level

Direct entry

Function

Product Management

Working time

Full-time or part-time

Salary

Base Management

Publishing date

09-06-2024

Application deadline

09-20-2024

With your product and process expertise and knowledge, you will define, maintain and optimize ancillary services along the entire value chain, create business requirements for developments and serve as a contact person for various interfaces to achieve commercial goals and customer satisfaction.

• Define, optimize, and monitor standards and processes for flight-related ancillary products with the Category Manager.
• Convert ideas into structured business opportunities to meet commercial goals.
• Prepare specifications, business plans, and financial calculations for ancillary products, identifying business potential.
• Participate in projects and support the rollout of ancillary services with delivery and experience teams.
• Document and maintain product knowledge, continuously training on relevant developments.
• Ensure alignment with Category Management standards and guidelines.
• Collaborate with delivery units, manage interfaces, and advocate for ancillary services.
• Respond to market changes and provide insights for portfolio management, leveraging customer data

Alexandra Wirth

Human Resources

Swiss International Air Lines AG

Attractive company pension scheme, Subsidized parking or public transport, Company health management, Flight benefits, Remote working (e.g. from home), Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave

Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.

• University degree in marketing, business administration, communication, or related field, or equivalent long-term experience
• Experience in product management, E-commerce, retail, revenue management, and project management; aviation experience with ancillary services is a plus
• Methodical and structured work approach
• Proficient in MS Office tools, especially PowerPoint, Excel, and Teams
• Strong communication skills in German/English and experience in international settings
• Excellent stakeholder management
• Customer-centric mindset with deep understanding of customer needs
• Adaptability to dynamic environments
• Team player with ability to inspire and motivate collaboration
• Proficient in spoken and written English; German is an advantage

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.www.swiss.com

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