Business Intelligence
Johnson & Johnson is recruiting for a Business Analyst for our J&J Vision Canada located in Markham, Ontario for a fixed-term contract of 2 years.
At Johnson & Johnson,?we believe health is everything. Our strength in healthcare innovation empowers us to build a?world where complex diseases are prevented, treated, and cured,?where treatments are smarter and less invasive, and?solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
The Business Analyst position touches a number of processes critical to the day-to-day operations of J&J Vision Canada. Primary responsibilities include the management of tailored pricing programs, field sales quota calculation and deployment, quarterly commission calculations, and maintaining sales tools used daily by field sales and the management team. In addition, the Business Analyst must possess the strong ability to conduct root cause analysis delivering key insights by brand, channel, region, and customer to drive business strategies in the organization. The individual will assume a leadership role in the creation of Customer Relationship Management (CRM) and Marketing Automation capabilities for J&J Vision, allowing us to individually tailor our marketing message to each patient throughout the sales cycle.
Key Responsibilities:
- Maintain key reports and processes that drive decisions on overall strategy, investment, customer-facing programs, sales targets and compensation
- Prepare and analyze weekly/monthly reporting on business sales results (by brand, channel, region, etc.), clearly identifying key trends, insights, and opportunities.
- Prepare and analyze quarterly and annual reporting on market data (Market Share data, rebate redemption) pulling out key insights.
- Management of our key customer discount program (myADVANTAGE) tracking quarterly, by-customer target achievement, and assigning the appropriate pricing for the following quarter. Also responsible for the annual deployment, tracking, and archiving of customer contracts (via external relationship with DocuSign), and the deployment of monthly + quarterly e-mail statements to program participants.
- Quarterly deployment of national, by-customer growth targets down to the territory level. Quarterly Field Sales and Key Account Manager commission calculations.
Field Sales Tools + Automation Capabilities Lead:
- Update sales tools and dashboards used daily by the Field Sales in pre-call planning and in customer-facing meetings.
- Lead Electronic Data Interchange (EDI) integration.
- Internal technical lead for Customer Relationship Management (CRM), and Marketing Automation capabilities, allowing individual tailoring of marketing messages, by consumer, throughout the sales cycle.
Collaborate with broader team for analytic needs
- Support Sales and Management team to prepare ad hoc reports and analysis.
- Collaborate with Strategic Accounts team to discuss sales trending and account initiative impact on sales
- Collaborate with Finance to discuss business results and forecasting requirements.
