Brand Ambassador for Swarovski at Zurich Airport (Full-Time)

Brand Ambassador for Swarovski at Zurich Airport (Full-Time)

WHO WE ARE

Avolta is the world’s leading global Travel Experience Player, combining Travel Retail and Food & Beverage businesses to creating innovative and integrated offerings to travelers worldwide. Our 60,000 employees provide compelling offers and attractive services in outlets across more than 350 airports, seaports and other touristic locations in more than 75 approximately 5,500 countries.

PURPOSE OF THE ROLE

In the role of Brand Ambassador you are responsible for representing one of Avolta’s prestigious partner brands towards customers, internally and externally. You enhance effective and efficient communication to your brand and at the same time ensure the brand standards are maintained at all times and planned sales targets are achieved.

Currently we are looking for Brand Ambassadors for:

• Swarovski

Please note that we can only consider applicants who are either eligible to work in Switzerland or hold the relevant work permit.

RESPONSIBILITIES

Sales

• Deliver annual performance results and increase sales revenue
• Execute and support marketing initiatives
• Handle day-to-day retail operations including backroom organization and cleanliness
• Ensure a smooth and timely supply chain flow
• Implement the brand’s visual merchandise guidelines and communicate reports monthly

Store

• Handle day-to-day retail operations including backroom organization and cleanliness
• Ensure a smooth and timely supply chain flow
• Implement the brand’s visual merchandise guidelines and communicate reports monthly

Training

• Plan, prepare and facilitate Sales staff’s training
• Lead the induction of new employees
• Deliver product and customer service trainings (supported by materials from the brand)
• Attend the brand’s product, visual merchandise and new launch training

WHAT WE ARE LOOKING FOR

• A positive role model who leads by example and is able to mentor staff
• Passionate about providing excellent customer service
• Attention to detail and good analytical & numerical skills
• Professional in time management & problem-solving situations
• Outstanding communication & interpersonal skills
• Fluent in English and high proficiency in German
• Confident in using Excel, Word and PowerPoint

WHAT WE OFFER

• A dynamic environment and great teams
• Attractive work location
• Food, public transport and shopping benefits
• A generous and flexible pension fund scheme

Dufry Group is committed to equal opportunities and will consider all qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, or other characteristics protected by law.

Dufry in Switzerland is an equal salary certified employer since 2018.