Associate Mako Product Specialist - Houston, TX
Who we want
· Relationship-builders. Thoughtful product specialists who create genuine, trusting relationships with surgeons, hospital staff, internal team members and potential new customers.
· Team players. Collaborative partners who are excited to give it their all working side-by-side with surgeons in the operating room as well as with their internal team members back in the office.
· Detail-oriented thinkers. Individuals with keen attention to detail and who recognize that even the smallest aspect can make a big impact.
· Problem-solvers. Associates who anticipate challenges and quickly resolve problems as they arise, even in the face of ambiguity or uncertainty.
· Customer-focused specialists. Individuals who make decisions thinking first of our customers and our business.
· Go-getters. Achievers who will stop at nothing to live out Stryker’s mission to make healthcare better.
What you will do
Learn new technology. Provide support to surgeons. Change healthcare. Improve lives. As an Associate Mako Product Specialist at Stryker, you will help improve orthopedic surgeries around the world and help us achieve our mission of making healthcare better.
In this role, you’ll be responsible for helping surgeons use Stryker’s Mako robot– our newest product used in robotic-arm assisted surgery. Acting as a helpful source for all things related to the Mako, you’ll provide clinical support to all end-users, offer guidance and assistance during surgical procedures, and resolve technical product and service issues as needed. In addition, you’ll also provide customer education and ongoing in-services, such as assisting surgeons in pre-operative implant planning. We’ll count on your attention to detail to ensure all cases are planned and reviewed with surgeons prior to scheduled surgeries, and that all inventory is accounted for. In addition to the trusting partnerships you’ll build with surgeons and hospital staff, you’ll also work collaboratively with internal sales and marketing colleagues, helping them grow product utilization and increase volume with current and potential customers.
If you’re passionate about being front and center with the latest medical technology, we want you on our team. Join Stryker, and help us make healthcare better.
What We Offer
· A culture driven to achieve our mission and deliver remarkable results
· Coworkers committed to collaboration and winning the right way
· Quality products that improve the lives of our customers and patients
· Ability to discover your strengths, follow your passion and own your own career
· Flexible, engaging work environment
What you need
· 4-year degree or equivalent
· Valid drivers’ license with good driving record
· Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
· In addition, we prefer:
o 1 year of relevant work experience
o Previous experience in a sales or technical product environment, preferably in the healthcare industry
