Assistant Manager, CDD - HSBC Life
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.
Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as an Assistant Manager, CDD.
Principal Responsibilities
- Perform data and client document review according to KYC CDD requirements and deliver operational supports to facilitate new client on-boarding for individual, entities, trusts & private investment companies
- Perform periodic and event trigger CDD review and screening during the client life cycle. Monitor progress and customer response according to timeline
- Support CDD related tasks eg. form review, preparation of CDD team activity report for performance monitoring and management report, extraction of data for account activity review, procedure manual update & conduct briefing sessions
- Provide required MI and reporting data for monitoring of delivering screening results and completion of CDD profile to meet the agreed service lead time
- Monitor the quality and service lead time of migrated CDD activities, provide support and coaching as and when required
- Outreach to customer via hotline to obtain the CDD information to complete CDD profile
- Able to drive change initiatives, take proactive ownership for project, liaise with different stakeholders for streamlining and drive results