Area Manager
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The Area Manager is responsible for leading a team focused on account development and relationship management within an assigned sales territory. As an Area Manager, you will develop talent and support your team in delivery of revenue and/or KPI goals. You and your team will work with Expedia Group’s lodging partners to demonstrate the ongoing value of participation in the Expedia Group marketplace by leveraging unique data insights, marketing opportunities, and our revenue management toolset.
What you'll do:
- Lead a team of Market Managers and Associate Market Managers in the assigned sales territory.
- Coach team to develop and drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia Group marketplace.
- Help team members prioritize and link daily work to partner needs and broader objectives
- Provide constructive feedback and coaching to encourage ongoing development
- Lead the execution of overall territory strategy and business plans to meet or exceed key targets, goals and/or strategic objectives set by Travel Partnerships and Media (TPM) leadership
- Manage workloads to ensure all team members are fully deployed and skills are matched to work requirements
- Cultivate effective partnerships both internally and externally creating a shared journey across teams to execute business initiatives
- Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies
- Develop and monitor measures to ensure the organization's products, services, and solutions continue to perform against partner needs/expectations
- Oversee a small number of key accounts and/or local hotel chain relationships in designated territory/country(s)
- Nurture relationships with key decision makers
- Hire and onboard new team members
- Prioritize team morale, inclusive culture, productivity, and celebrate team wins
- Represent Expedia Group in assigned sales territory and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.)
- Conduct regular self-learning to improve skills and influence
- Direct internal regional projects or other reasonable duties, as/when required
Who you are:
- 5+ years of experience in account management, partner/client success, consultative sales, or related field
- 0-3 years of people management experience
- Works autonomously and collaboratively with a diverse team
- Evaluates performance regularly, identifying learning needs
- Has a strong understanding of the territorial influences and partner demands to identify key opportunities
- Understands complex offerings and coaches teams to tailor solutions to meet the unique needs of the Partner
- Flexible to travel for partner visits a minimum 20% of the time
- Experience in influencing at scale
- Proficient in English language skills
- Passionate about travel
What you will get in return:
- Working with an extremely talented team of diverse individuals who love to travel.
- A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides
- A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups to ensure everyone is heard, respected, and can thrive.
- An exciting workplace to enjoy, challenges that will develop you, and a flexible approach to your work life balance all ensure that you leave every day fulfilled.
Why join us
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better - that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.
Diversity Statement:
Expedia is committed to creating an inclusive work environment with a diverse workforce. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, or national origin.
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The total cash range (inclusive of base salary and variable incentive target) for this position in Austin is $134,500.00 to $188,000.00. Employees in this role have the potential to increase their pay up to $215,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.
The total cash range for this position in Dallas is $127,500.00 to $178,500.00. Employees in this role have the potential to increase their pay up to $204,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.
About Expedia Group
Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.
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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.