Application Support - Temenos - RM Group AG
Application Support vacancy requiring profound UNIX and Banking knowledge for our Zurich based client in the Banking sector.
Your tasks:
- Providing ticket-based 2nd Level Support to IT core banking applications
- Diagnosing and resolving application issues, identifying and troubleshooting application-related problems
- Collaborating with development teams to identify software bugs, as well as performing system maintenance, updates and performance monitoring
- Documenting support activities, including maintaining accurate records of support activities, issues encountered, and resolutions
- Reading logs and analyzing them to diagnose issues specific to Splunk, SQL Developer, and DBeaver
Your experience/knowledge:
- 2+ years of professional experience in application support roles as an all-rounder, preferably in banking with knowledge of financial products
- Solid understanding of AWA workflow and Kubernetes applications
- Good command of Windows OS at server level as well as good know-how of UNIX, ideally with shell scripting experience
- Strong knowledge of database systems like SQL, Oracle, Powercenter
- Familiarity with monitoring tools such as Grafana, Dyna Trace is beneficial
- University degree in Computer Science, as well as other IT related certification like ITIL 4
Your soft skills:
- Process-oriented and analytical approach
- Proactive and constant improvement mindset
Location: Zurich, Switzerland
Work setting: Hybrid
Sector: Banking
Start: ASAP
Duration: 12 months
Workload: 100%
Ref.Nr.: BH 22047
Take the next step and send us your resume along with a daytime phone number where we can reach you.
Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland.
Ukrainian refugees are warmly welcomed, we will support you all the way.
We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application.
As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.