Application Specialist
Main Tasks / ????
Including but not limited to:
Application Support for Sales Project
- Work with sales personnel to understand customer requirements in advance of demonstrations, then prepare and execute the customer demonstrations and sample runs with highlighting our USPs/KSPs
- Prepare professional reports for customers on the full results of demonstration or sample work, present the results to customer directly when necessary
- Direct sales support for the key projects through delivering professional presentation either face to face or online.
- Provide application trainings to application team from ZMCC, PASS and field, to increase the semiconductor know-how in whole APAC region
- Support to build up the semiconductor sample preparation competency in the ZMCC Shanghai, from both hardware and technical skills
Customer training and supports
- Provides post sales customer training and applications support, either at customer sites or ZMCCs
- Gather direct customer inputs to product requirement by application and provide the feedback to HQ
Application Development
- Develop deep understanding and insights to customer workflows and requirements
- Develop and document new workflows for semiconductor/electronics applications according to what is needed from the current and future market
- Summarize and contribute demo cases to marketing collateral development efforts
Requirements / ??
Education / ????
- M.S. or B.S. in a physical science discipline using electron microscopy techniques, Ph.D preferred.
Experience /??
- Minimum 2 years semiconductor related working experience using electron microscopy
Other skills /????
- Excellent presentation and writing skills in English and Chinese
- Strong communication & interpersonal skills
- Good team-player as well as an independent worker
Your ZEISS Recruiting Team:
Fan Wang (??), Xiaojun Yang (???)
About the company