Key Account Manager

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

About Us

Hakle®. Huggies®. Kleenex®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

As the Key Account Manager for Switzerland, you will be the link between the company and key accounts in the Country for our Consumer business. You will be responsible for the strategic development of key national customers in order to generate sustainable and profitable growth, as well as define and implement all sales development activities taking into account the overall strategy, financial profitability and local market conditions.

You will be responsible for building a trusting customer relationship and use category management to support and further develop your key accounts. Furthermore, you will develop "joint business plans" with the customer and review these in regular customer contacts to identify opportunities for further development and sales increase.

The role reports directly to the Swiss Commercial Leader and is an individual contributor (no direct reports).

Location: we can offer a hybrid model (on remote / customers visits / 1 day per week at Solothurn Office) for candidates already based in Switzerland.

YOUR KEY ACCOUNTABILITIES:

• Regular customer visits to ensure target achievement and further development of categories for brands and private labels. Initiation and implementation of corrective measures in the event of target deviations.

• Responsible for P&L (Profit & Loss), NRR (Net Revenue Realization) and GP (Gross Profit) per key account.

• Preparation, implementation and follow-up of price and condition negotiations at customer meetings and annual negotiations.

• Creation of a Joint Business Plans for 1 - 3 years for the customers, in which marketing priorities, trade investments and growth potential for the brand and private label business are defined.

• Market observations, assessing opportunities and risks, recognizing and acquiring new potential to drive continuous profitable growth. Preparation of forecasts, extrapolations and trend calculations.

• Effectively use market insights (DPSM, household penetration, consumer metrics), trend and novelty insights to develop business and drive growth

• Monthly forecast, trade investments and NSV planning, according to budget specifications in cooperation with various internal departments: finance, RGM, marketing, category management. Trade investments are defined, planned and implemented based on growth opportunities.

• Monthly DPSM/Revenue Growth Management customer assessment to align on top priorities and action plan

• Sell in planning: input, maintenance and analysis of data of regular and promotional SKUs in “Promax” tool.

WHAT WE NEED FROM YOU:

• Several years of professional experience in key account management in the FMCG industry

• Completed studies in the field of business administration (master's degree an advantage)

• Strong skills in working with internal and external partners, including efficient communication, cooperation and problem solving

• Ability to successfully develop a customer relationship through competent advice

• Strong analytical and strategic skills as well as a keen understanding of revenue and financial metrics

• Data savvy, familiar with DPSM metrics (Distribution, Pricing, Shelving and Merchandising)

• Well-versed in MS Office (especially Excel and PowerPoint) and SAP

• Languages: fluent Swiss-German and English, spoken and written.

We Offer

Our employees value the opportunities for professional and personal growth which our company offers. Our employees appreciate both the open work environment and the global nature of our company and are always ready to take on new challenges. In addition we offer a highly competitive compensation and benefits package. For a complete overview, see www.mykcbenefits.com.

To Be Considered

Click the Apply button and complete the online application process. A member of our Recruiting Team will then review your application and follow up with you if you seem like a great fit for this role.

In the meantime, please check out the careers website. 

Please submit your CV in English as it will be considered by English speakers.

#LI-Hybrid

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role. 

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