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Sales & performance:

• Reaches sell-out, market share and sell-in objectives in adherence to the commercial agreements and objectives
• Daily monitoring of performance and commercial KPIs
• Frequent visits of our POS to build a strong links with our partners and provide a cross-functional support
• Systematic proposition of correctives and growth actions 

Network development and commercial action plan:

• Contributes to Yearly Business Reviews and boutique action plans
• Roll-out omnichannel projects (ex. New IT tools, POS Re-Opening, boutique renovations…)
• Fosters synergies between the POS and the whole network
• Coordination of Watches and Wonders 

Operational excellence and compliance:

• Ensuring that procedures are properly followed and applied (SPINE project)
• Guarantees achievement of Maison Inventory and Audit objectives
• Implementing new organisational structures to improve efficiency
• Deployment of operational tools 

Client experiences and services:

• Enhance customer culture and knowledge
• Improve the customer journey within the POS and the network (customers services, Cartier Care…)
• Coordinating customers events with partners (manufacture visits…)

Marketing & Communication:

• Guarantee the proper product assortment with each POS and ensures that it is respected.
• Invites retailers to contribute to co-op communication strategies tailor-made to their client profile
• Designs a comprehensive action plan (co-op e-CRM, e-partner program, retailer- or Cartier- initiated events)
• Collaborative work to yield the best visibility of our POS
• Ensure that visual merchandising is properly maintained and respected 

Transversal skillset development

• Contributes to the onboarding of the new joiners (Culture Cartier, product training…)
• Participates in designing an annual training action plan (targeted team trained, ambassador program)
• Animation of the Ambassadors community
• Key User Booster and monitor the proper use of BOOSTER 2.0 

• Master’s degree or equivalent
• 5 years of experience in a similar role is a must
• Fluent in English and German
• High level of knowledge of the Watch Industry is a must
• Excellent salesmanship to promote the Maison in multi-brand environment
• Luxury product & retail sensibility
• Commercial experience in a boutique is a plus
• Expertise in Jewellery industry is a plus
• Good understanding of the competition landscape
• Digitally savvy with comprehensive analytical skills & perfect mastery of computer tools
• Ability to lead cross-functional projects and to work with and influence senior external partners
• Strong organizational, negotiation and partnership-building skills to create mutual value
• Excellent communication and active listening skills
• Support-oriented towards boutiques and partners
• Performance-driven
• Capacity to work retail hours including weekends when needed
• Enjoys traveling and commuting on a weekly basis
• Expected average time split 30% office 70% on the field