?Alexion?Senior Manager, Medical Affairs, Medical Information
Position Summary
Medical Information group is a part of Medical Excellence, which consists of other three groups, Patient Program, Medical Operation, and MSL Excellence. Medical Information member, reporting to the medical excellence head, work with other medical information members, who is dotted report to this position, to perform Medical Information core works, which include, but not limited to, call center management, handling unsolicited request from external and internal customers, maintaining and providing library services, development and managing Interview Forms, Kusuri-no-Shiori(Drug Information Sheet) and FAQs, material reviews, in compliant, effective and efficient manners. This Medical Information member is expected to drive high quality in Medical Information works through his/her deep knowledge and experience of Medical Information process, compliance, regulations, and industrial benchmarks, as well as leadership. Successful one must work effectively and collaboratively with other Japan MA teams, global Medical Information, and other medical affairs, R&D, Patient Safety, Business Unit, Commercial Excellence, Communication, Promotion Material Review office, Market Access and Healthcare Policy, to maximize patients’ outcomes, company’s reputation, and scientific values of Alexion’s products.
Above responsibilities must be executed with strict adherence of AstraZeneca’s Culture Value and Behaviors, various policies and rules, in particular compliance.
Principal Responsibilities
- Critical responsivities of the member of Medical Information include, but not limited to, maintaining, and continuously improving the procedures and contents of Medical Information in ever changing industry environment in alignment with Alexion Global. Also, advancing patient centricity through collaborating team members, challenging new idea and experimentations with well-controlled risks are recommended.
- The provision of response to medical information requests to external stakeholders must be unsolicited, based in scientific data, communicated professionally and in appropriate time.
- Conducting research in data bases and critically assess information in literature and scientific evidence to prepare and provide the requested medical information.
- Control and track medical information requests, maintain data base, follow up and respond requests following global and regional applicable procedures.
- Manage the procedure and contents of Medical Information request effective, efficient, and compliant in alignment with global process. Work closely with global Medical Information to manage the process and local vender of Unsolicited Medical Request (UMR).
- Prepare and provide high quality responses to requests of scientific and technical information in timely manner to internal and external stakeholders
- The provision of response to medical information requests to external stakeholders must be unsolicited, based in scientific data, communicated professionally and in appropriate time.
- Conducting research in data bases and critically assess information in literature and scientific evidence to prepare and provide the requested medical information.
- Control and track medical information requests, maintain data base, follow up and respond requests following global and regional applicable procedures.
- Development, maintain and update FAQ in close collaboration with stakeholders, i.e., Therapeutic Area and other Medical Affairs colleagues, Patient Advocacy and Communication, global Medical Information, Patient Safety, R&D, MA
- Make sure material review is efficient and compliant in close collaboration with promotional material review officer and relevant stakeholders to maintain material review process effective and efficient, providing necessary training, and to secure appropriate resources.
- Work closely with relevant launch team when appropriate
- Participate in relevant global training programs as appropriate
- Strong industry experience (+5 years in industry) in medical affairs, preferably medical information, medical communication, call center management. Strong experience of call center management is desired.
- Pharmacy degree, Master of science, or similar degree is plus, but not mandatory.
- Intermediate English proficiency (read literatures written in English)
- Experience/ability to work in a matrix cross-functional environment
- Excellent interpersonal skills with demonstrated track record and ability to drive results as an effective a team member and project leader in both virtual and F2F environment
- Proven ability to manage budget and resources
- Ability to build and strengthen partnership with Global Medical Affairs, R&D and commercial counterpart
- Flexibility and ability to adapt to changing conditions
- Excellent problem solving, organizational, and negotiating skills
- Must demonstrate an energy and enthusiasm which brings a positive approach to all challenges with sense of urgency, ethics, and accountability
- Travel required less than 10%
- Understanding of emerging digital tools and capabilities
- Understanding of common local practice and benchmark of medical information role
- Good business acumen
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
