Training & Product Specialist
Responsibilities :
General
- Promote company’s products to optical retail practices and other eye care professionals to achieve maximum sales revenue & volume with strategies and plans.
- Develop & coordinate internal and external product education programs with sales & marketing, and Operations teams.
- Develop & maintain customer relationships for business development Initiate discussion to formulate and execute promotion and advertising campaign to drive sales.
Product Training
- Develop, design, deliver & coordinate various internal and external training programs to meet sales & business development strategies.
- Develop, maintain and update training materials (manuals, guides & course materials) with attendance records.
- Support course implementation for ad-hoc projects in different formats (onsite, classroom, digital, e-learning, etc)
- Identify key training focus & evaluate and review the training programs for optimum impact and effect.
- Provide technical support, handle product inquires and perform demonstration.
- Attend meetings or seminars to obtain information for use in training programs.
Product Development
- Assist Manager and work as a team to execute product plans & strategies to achieve maximum sales revenue & volume, and profit.
- To analyze potential product details, product performance data to help product planning.
- Assist in publication, master data maintenance & catalog preparation
- Support in localization of B2B and B2C product & technical marketing content and materials.
- Collect market insights and conduct market research (e.g. comprehensive product analysis & pricing comparison with competitors) to establish clear price-positioning strategies in the market.
Administrative Works
- Provide regular product sales & training reports to management.
- Documentation of all event attendance, feedback, and customer communication.
- Monitor, evaluate, and record training activities and their effectiveness.
- Maintain product knowledge on ZEISS and competitors’ new and existing products.
- Other duties as required, assigned, or necessary.
- Secondary Education or above
- Diploma in Ophthalmic Dispensing or Bachelor in Optometry will be a bonus
- 3 years experience in optical retail industry
- Experience in working in a regional environment would be a bonus
- Excellent communication, interpersonal and presentation skills Good analytical skills
- Proficient in written and spoken English, Cantonese and Mandarin.
- Familiar with MS Office (especially Excel & PowerPoint for executive presentations and project management)
- Good cooperation & teamwork, loyalty, reliability
- Proactive, can-do attitude, able to work under pressure
- Occasionally travel as required
Über die Firma
