Account Manager
Account Manager – Virtual US
The Role
The Account Manager will be responsible for Drive profitable net growth via Retention and Growth of existing customers. Uncover and understand customer goals and challenges and establish appropriate Omnitracs products as the best solution available. Able to influence customers buying behavior by conducting impactful discovery calls and reviews, deliver product demos that meet customer’s expectations and addresses the customer’s pains/ gains.
What You’ll Do
ESSENTIAL RESPONSIBILITIES AND DUTIES:
- Utilizing SalesForce.com to manage tight, organized sales processes with quality operational performance.
- In person and virtual meetings to assigned accounts in accordance with Account Management plan to conduct business reviews, educate customers on product functionality, and generate upsell and cross-sell opportunities
- Setup and conduct demo presentations
- Negotiate software pricing and creating customer quotes
- Work collaboratively with legal, finance, and operations to streamline changes to customer accounts (renewals, migrations, upgrades, etc.)
- Escalate issues in accordance with company policy
- Present value prop of Omnitracs in accordance with standard procedures
- Respond to all emails and voicemails in a professional, timely manner
- Setup and host demo presentations, negotiate, and close add-on sales opportunities
- Meeting and surpassing quantitative and qualitative goals, perform Quarterly Business Reviews (QBR), and other vital sales process activities.
- Manage time effectively, meet personal goals and work effectively with other members of the sales team.
- Align with Sales leadership to develop messaging, standardized presentations, and sales processes for business success.
What You’ll Bring
QUALIFICATIONS:
- EDUCATION: Bachelor's degree in Business Administration, Marketing or Communication preferred or equivalent combination of work experience and education.
- EXPERIENCE: 4+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
KNOWLEDGE/SKILLS/ABILITIES:
- Sales experience with high tech company strongly preferred.
- Sales Strategy: Demonstrated ability to forecast and execute strategic sales plans resulting in exponential sales growth.
- Requires 70% travel
- Strong presence and experience in cultivating current account base.
- Demonstrated ability to present software and solutions over the phone strongly preferred.
- Proficient with corporate productivity and web presentation tools.
- Experience working with Salesforce.com or similar CRM.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Self-driven, results-orientated with a positive outlook and a focus on quality.
- Knowledge of Microsoft Office; Outlook, Excel, and Power Point.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
