Application Specialist
Serve as technical expert to provide day-to-day application support to customer in assigned regions. Maintain tech-nical expertise to provide consultancy and support on marketing strategy and activity.
Education / ????
Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred
Or Master degree or above in related disciplines
Experience /??
2+ years clinical experience
Other skills /????
English language skills: Proficient in writing, reading, listening and speaking
Quick learning
Willing to business trip frequently
Endure pressure
Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.
Quickly and efficiently respond to inquiries and complaints
Communicate technically advanced subjects with customers on all levels
Incorporating new technologies and quickly transfer expertise
Assess situations / problems and logically and creatively finding solutions
Job Description
Duties and responsibilities include but are not limited to:
Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product. 50%
Support pre-sale by advance demo 20%
Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%
Support on market information, sales training, marketing activities and sales aids 15%
Perform other related duties and responsibilities as assigned
