Inside Sales Representative
Location: US East Coast, Remote
Job Summary:
The Inside Sales Representative (ISR) is responsible for sales and account management relating to Semtech’s AirVantage Services within the target region and/or assigned account portfolio. The ISR identifies, drives, and closes new business opportunities; works with the regional sales manager to provide account management support; and identifies new business growth opportunities within the existing account base.
Responsibilities:
Sales and Business Development:
Identify and target potential Semtech AirVantage Services customers through research and market analysis
Generate leads and build a pipeline of prospective customers
Follow up on leads, qualify potential customers and advance the sales process
Conduct sales calls and virtual meetings to advance the sales process and drive opportunities for successful closure
Account Management:
Maintain ownership of portfolio of accounts managed and driven throughout the full lifecycle
Collaborate with the Regional Sales Manager to provide account management support throughout the customer lifecycle for accounts owned and led by the RSM
Work collaboratively to identify and close upsell and growth opportunities within existing accounts
Ensure customer satisfaction and retention through regular follow-ups and proactive communication
Collaboration:
Collaborate with cross functional teams to ensure smooth implementation and support of services
Participate in team meetings and contribute to the overall sales strategy
Reporting and KPIs:
Use Salesforce.com to manage and document customer interactions and pipeline status
Provide key insights to inform a forward-looking revenue forecast for assigned territory and/or accounts
Meet and exceed revenue, pipeline generation, and new services wins targets
Minimum Qualifications:
Minimum of 3 years of sales experience, preferably in telecommunications or technology sector, with a focus on services sales
Proven track record of achieving sales targets and growing customer accounts
Experience with cellular services sales is highly desirable
Strong interpersonal and communication skills
Ability to build and maintain relationships with customers at all levels
Excellent negotiation and closing skills
Proficient in using CRM software and other sales tools
Self-motivated, results-driven, and able to work independently.
Desired Qualifications
Mobile Network Operator (MNO) or Mobile Virtual Network Operator (MVNO) experience is highly desirable
Internet of Things (IoT) experience is highly desirable
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
We are proud to be an EEO employer, M/F/D/V. We maintain a drug-free workplace.
