444 Commissioning Engineer Stellen in Oberwil gefunden

Job Description

Your daily tasks & responsibilities

• 1st and 2nd Level End User Support (email, calls, jump in)
• Install and maintain client computers, printers, phones and mobile devices
• Provide help on MS Windows and MS Office
• Maintain telephone systems and telephones (Fix and mobile)
• Participate to annual PC replacement campaigns
• Work with the Group IT ticketing tool
• Follow and verify Group standard security
• Take IT emergency duty calls during nights and weekends (1 week every 5 weeks)
• Report technical problems and propose solutions on a group level to the team and IT Management
• Propose solutions to improve the IT support service and user experience

The expertise you have & skills you bring

• English is a must, French, German or Turkish language skills are welcome
• You are a positive and engaged team player wishing to work within our IT support team at Basel Euro-Airport
• Social and communication competences are very important, an experience in an IT service desk / customer service organization would be preferred
• User satisfaction is important for you, you act as a point of contact able to classify issues and escalate it when needed

What we offer (among other things)

• Working in an owner-managed, young dynamic company with hands-on mentality
• Multifaceted, challenging and responsible position within an exclusive environment
• Attractive employment conditions and social benefits like 5 weeks of holidays (6 weeks as of 50 years)
• Free on-site English lessons and individual further training and development opportunities
• Subsidised meals in our canteen, as well as parking spaces (or free shuttle bus transport) and other employee discounts (Fleets, Bars & Restaurants etc.)
• In case of relocation: support with relocation / work permit
• Corporate events like our famous annual Christmas Party and the summer BBQ

Apply

Does your profile match our requirements? If so, we look forward to receiving your

online application